3 of 3 Contract Windows 10 Jobs in Gloucestershire

Providing 1st and 2nd line support to internal users via telephone, self-service portal, emails, and in-person walk-ups. Support users with Microsoft Office 2016/365, Windows 10/11, Outlook, SharePoint, and other Microsoft tools. Experience with Intune or SCCM Experence with Active Directory Loging and managing tickets in the businesses ITSM Working More ❯

through to resolution. What you’ll be doing: • Resolving 2nd line tickets across laptops, desktops, and mobile devices • Managing user access, permissions, and profile issues (Active Directory) • Troubleshooting Windows 10/11, M365, Outlook, and Teams • Supporting printer, network, and basic server-related faults • Logging, updating, and closing tickets accurately in the ITSM system . What … you’ll need: • Proven 2nd line support experience in a busy IT environment • Strong knowledge of Windows OS, M365, AD, and basic networking • Good communication skills and a hands-on, customer-focused approach • Available to work on-site and hit the ground running More ❯

/08/2025 31/12/2025 Good working knowledge and Previous Experience of supporting the following is required Windows 10/11 OS Fault finding and user support including experience of installing and supporting scripted Builds. Microsoft O365 User support and Fault finding. Basic Understanding of Network Patching to include basic fault finding More ❯