Interim L1 Engineer
- Hiring Organisation
- Red King Resourcing
- Location
- Great Yarmouth, Norfolk, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £120 - £150/day
Engineer will act as the first point of contact for onsite IT issues, ensuring users are supported efficiently and professionally while adhering to agreed service levels. Key Responsibilities Provide first line deskside IT support to end users across hardware software and connectivity issues Diagnose and resolve incidents and service … unlocks and permissions Escalate more complex issues to second and third line teams when required Log update and close tickets accurately within the IT service management system Deliver a professional and customer focused service at all times Skills and Experience Required Previous experience in a Level ...