2 of 2 Contract Microsoft Office Jobs in Guildford

customer-facing role Skills & Knowledge Strong communication and telephone skills Excellent customer service approach Working knowledge of Windows operating systems Familiarity with Microsoft Office (Word, Excel, Outlook) Good analytical and problem-solving abilities Ability to work effectively both independently and as part of a team Comfortable working ...

Taking ownership of incoming incidents and requests — not just logging and moving on Diagnosing issues across Windows environments and Microsoft 365 tools Fixing what you can at first touch, escalating only when it makes sense Keeping ticket notes sharp and audit-ready — no vague one-liners Supporting users face … Experience in a customer-facing role (IT or otherwise) Confidence dealing with users — on the phone and in person Solid grounding in Windows and Microsoft Office (Word, Excel, Outlook) The ability to troubleshoot logically rather than guess and hope A team-first mindset — no lone wolves here ...