1st Line Technical Support Analyst
- Hiring Organisation
- 4Square Recruitment Ltd
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £18.00 - £22.00 per hour
proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. Key Responsibilities Act as the first point … Desk system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues where possible or escalating when required Support users face-to-face with technical queries and provide effective solutions where possible Contribute to the development of standard operating procedures (SOPs ...