Service Desk Analyst
- Hiring Organisation
- Sanderson Government and Defence
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Contract
Deliver excellent customer service while supporting mission-critical Defence operations. Collaborate effectively with technical teams and end users to ensure timely issue resolution. Essential Skills & Experience Current SC Clearance (active and transferable). Excellent customer service and communication skills. Strong troubleshooting and problem-solving abilities. Experience using … Service Management (ITSM) tool. Ability to prioritise workloads and manage multiple tasks effectively. Strong written and verbal communication skills. High attention to detail and organisational skills. Ability to work independently and as part of a team. Desirable Skills Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows ...