Interim Delivery Lead - Customer Journeys, Website & AI
- Hiring Organisation
- 4Recruitment Services
- Location
- East Sussex, Hastings, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £300 - £350/day
Journey programme stabilised with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/… Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user research Lead ethical, test-and-learn AI pilots with appropriate governance (DPIA/EqIA) Align suppliers and internal teams to shared outcomes Provide ...