Technical Support Help Desk - 18247BR
- Hiring Organisation
- Manpower
- Location
- Havant, Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £30,000
member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach … support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving ...