ITSM Project Manager - ServiceNow - Transition of MSP
Stevenage, Hertfordshire, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Morgan Philips Group
of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching services provided by MSPs Proven ability to collaborate, build relationships and influence individuals at all levels. Strong communication skills with a … proven ability to coordinate effectively with multiple teams and stakeholders, including internal staff and the outgoing and incoming MSPs. Risk/Issue Management and ensuring escalation processes in place and used effectively. Experience of financial accounting and reporting practices. such as costs and risks. Degree or equivalent, professional qualification advantageous (such as ITIL foundation, ITIL Service Operations, and PRINCE2 More ❯
Employment Type: Contract
Rate: GBP 550 Daily
Posted: