4 of 4 Contract Customer Service Jobs in Hertfordshire

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. We continue to ensure our team holds complex and varied expertise across every aspect of the Now Platform. Our customers look to us … implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements to avoid escalations Keep up to date with current and future market developments, technologies, product and strategies Ensuring adherence to our coding and design standards, and providing technical … hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer More ❯

We are recruiting for a Scheduler for a leading IT service provider based in Hatfield.Ideally you will have current SC Clearance, if not you must be eligible to obtain it.We are looking for someone who is:- Able to multitask and prioritise workload- Excellent communication skills- Excellent customer service skills- Basic knowledge of Microsoft Office – particularly Outlook and More ❯

the returns process. Requirements Possess IT knowledge, such as Desktop & Deployment experience or an IT apprenticeship/IT training courses (e.g. CompTIA) Personable, reliable, hard-working and honest Excellent customer service skills, comfortable supporting users face-to-face This growing company offers a superb range of opportunities for individuals seeking to progress in their professional journey, in both More ❯

We are recruiting for a IT Maintenance Service Center Administrator for a leading IT service provider based in Hatfield. The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day … and liaising with the relevant distribution teams to locate and amend any discrepancies. Regular auditing to ensure reliable and up-to-date tracking of all assets. Collaboration with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and … assets to consult with external departments or companies where sourcing parts or work is required. General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers. Asset and Stock management sessions to locate and retain fluidity while preventing assets being misplaced. Assistance in specific tasks where prompt investigation and resolution are required. More ❯