2 of 2 Contract Service Management Jobs in Hertfordshire

using Agile and Waterfall methodologies as appropriate. Oversee and coordinate all activities to ensure alignment with business objectives and compliance with financial regulations. Use ITIL best practices to manage service transitions, incident management, and change control processes. Provide regular reporting and communication to senior stakeholders, highlighting progress, risks, and mitigation plans. Foster a high-performance delivery culture focused … finance business processes within large organisations. Solid experience working alongside and managing SI partners to ensure accountability and delivery. Skilled in project delivery methodologies including Agile, Waterfall, and ITIL service management frameworks. Exceptional stakeholder management and communication skills. Strong leadership capability with the ability to motivate and drive teams to meet deadlines and quality standards. Experience working … and managing hybrid environments during transitions. Excellent problem-solving skills with a proactive, solution-focused approach. Desirable: Relevant certifications in Oracle ERP, Agile (e.g., Scrum Master), ITIL, or Project Management (PMP, Prince2). More ❯

Title: ITSM and ServiceNow Analyst – EMEA (2-Year Fixed Term Contract) Location: Hatfield (Hybrid Working Available) Contract Type: Fixed Term (2 Years), Full-Time Are you passionate about IT Service Management and ServiceNow? Do you thrive in a collaborative, patient-focused environment? We’re looking for an experienced ITSM and ServiceNow Analyst to join my client on a … understanding of ITSM frameworks and IT support environments. Hands-on experience with ServiceNow development and module implementation (ITSM, ITOM; ITBM, CSM, HR a plus). Experience working with external service providers and managing stakeholder relationships. Familiarity with project management methodologies. What’s in It for You Competitive salary and bonus Hybrid working model Free onsite parking and electric More ❯