1st Line Service Desk Engineer
Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
ARM
in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical assistance, escalating when necessary with clear and detailed handover notes Deliver outstanding customer service More ❯
Employment Type: Contract
Rate: £200/day Inside IR35
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