Head of Service Delivery (ITIL)
- Hiring Organisation
- Sanderson Recruitment
- Location
- Kent, South East, United Kingdom
- Employment Type
- Contract
Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/…/EUC/Supplier MGT Must be able to talk/communicate at all levels of the business Must have significant experience of multiple industry sectors Strong on Service Management - eg Change, Incident, Problem Will have worked across a variety of industry sectors SLAs, OLAs, Process Improvement ...