Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host PC/Laptop Hardware … Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Golding Homes
be doing Working with the Assistant Director of IT and Data, along with other key stakeholders, you will be responsible for leading the design, delivery, and optimisation of our Microsoft 365 collaboration tools particularly SharePoint, Teams, and the Power Platform to enable more effective, efficient, and secure ways of working across Golding. This position will combine strategic oversight with More ❯
part of an end-to-end lifecycle implementation. Skills and Experience: At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft 365 tech stack and TopDesk Strong understanding of IT service delivery processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record More ❯
as part of a multi-disciplinary team *Previous experience in front of house and administrative roles. *Familiarity with governmental or public sector administrative procedures Competent user of IT, specifically Microsoft suites of Software, MS Office etc. *Ability to manage multiple priorities and respond flexibly to change and competing demands *Experience of working in a customer facing operational environment *Attention More ❯