2 of 2 Contract ITSM Jobs in Knutsford

and business processes. Produce high-quality documentation including business cases, process maps, and regulatory impact assessments. Key Skills & Competencies Strong knowledge of ServiceNow platform (ITSM, ITOM, GRC, or HRSD modules) Strategic Thinking & Business Acumen in Financial Services Business Analysis & Functional Design Change Management & Transformation Risk Management & Controls in Regulated Environments More ❯

meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in … communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills, and be capable of making the case for and achieving effective service transition deliverables in project environments More ❯