4 of 4 Contract Zscaler Jobs in Knutsford

experience Solid grounding in ITIL, major incident management, and post-incident review practices Preferred Certifications CCNP/CCIE (Security or Enterprise) Vendor certifications (Zscaler, Fortinet, Palo Alto) Splunk Admin/Enterprise Security ITIL 4 (Managing Professional or equivalent) Success Measures Reduction in change failure rates and repeat incidents Improved MTTR ...

automation experience (e.g., Ansible, Terraform, GitHub, Azure DevOps) Proven ITIL change leadership experience Major Incident Management (MIM) exposure Desirable Certifications CCNP/CCIE Zscaler Professional Fortinet NSE 4+ Splunk Admin/Enterprise Security ITIL 4 Managing Professional (or equivalent) Success Metrics Reduced change failure rate Improved MTTR (Mean Time ...

change fluency; ServiceNow request/change models. Preferred Certifications PSPO/CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler/Fortinet/Splunk/Infoblox/Forescout). KPIs Backlog health (aging, WIP, throughput); % first time pass against DoD; change lead time and change ...

literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g., Cisco/Zscaler/Fortinet/Splunk) desirable. KPIs Requirements to controls traceability coverage; cycle time from story ready accepted; % first time pass; measurable benefit realisation. ...