2 of 2 Contract ITIL Jobs in Lanarkshire

multi-site network transformation Desirable Cisco certifications (CCNP, CCIE Enterprise Infrastructure, or equivalent) Experience integrating SD-WAN with security platforms and cloud environments ITIL or enterprise governance exposure Automation and infrastructure-as-code exposure ...

point of contact between cloud engineering, service management, and business stakeholders Manage and maintain incident, problem, and change processes in line with ITIL Produce regular service reports, dashboards, and KPI metrics Track and manage service risks, issues, and dependencies (RAID) Support supplier/vendor management, ensuring contractual service commitments …/Service Management/IT Operations role Strong understanding of cloud platforms (Azure, AWS, or GCP) in a live service environment Experience working within ITIL-based service management frameworks Ability to manage SLAs, KPIs, and service reporting Excellent stakeholder engagement and communication skills Familiarity with tools such as ServiceNow, Jira ...