1 of 1 Contract Presentation Skills Jobs in Lanarkshire

Technical Skills: Own and manage the incident management process in line with ITIL best practices. Act as the primary coordinator for major/high-priority incidents. Ensure timely identification, logging, prioritization, escalation, and resolution of incidents. Lead incident bridge calls and coordinate cross-functional teams. Provide regular and clear … responsibility and actions to resolve. Define reporting metrics, build and improve reports to ensure oversight and performance is delivered to agreed goals. Behavioral Skills: Excellent verbal and written communication skills Excellent presentation skills Proven ability to thrive in change by having a fast, flexible, cooperative work ...