supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL More ❯
the rate is outside IR35. Key Responsibilities: Own PPC, SEO, and e-commerce performance Lead go-to-market campaigns for new product launches Optimise website and marketplace conversion Manage CRM, retention, and lifecycle marketing Collaborate with founders and external partners More ❯
training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk … rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with … estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you’ll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop … CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance … call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU support for CMS, SharePoint, Teams, and related services Dynamics 365 Customer Service Specialist – Experience required Strong hands-on experience with Dynamics 365 Customer Service Solid understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot More ❯
will have the following skills and experience: Proven experience as an Enterprise Architect and as an Architect Proven experience on global d365 CE (Dynamics 365) implementations Proven experience of CRM and ERP Proven experience working across multiple projects which could include ERP, Data, Middleware and CRM Proven experience with APIs and systems integration (both Legacy and cloud) Proven experience of … a variety of ERP and CRM systems A strong working knowledge of multi-cloud environments Azure, AWS, GCP etc. Proven experience in design, architecture and blueprints including interfaces with various systems A good knowledge of DevOps and DevSecOps Strong requirement gathering and analysis skills - functional and non-functional requirements Proven governance and documentation skills Exceptional stakeholder engagement experience Role is More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adecco
Hybrid)Ir35 - Inside (Must use an umbrella company)We are looking for an experienced Enterprise Data Architect to lead the design and delivery of scalable data architecture solutions. Salesforce CRM experience is essential for this role and project. The role involves translating complex business requirements into effective data models, implementing enterprise data management practices, and supporting strategic decision-making.Candidates should … with organisational needs.Desirable qualifications are TOGAF, Enterprise Big Data Professional and Certification in Business Data Analytics (CBDA). Salesforce Certifications are also desirable.Experience in Higher Education and/or CRM implementation projects is also desirable. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Proven Experience in Data Architecture More ❯
Architect will work closely within our client's team, leading the design and implementation of data models, integration strategies, and data quality frameworks, particularly in relation to their Salesforce CRM ecosystem. Stakeholder engagement will also play a vital aspect of this role, ensuring alignment with the organisation's goals and challenges. Key Skills and Expertise Data Architecture & Governance: Proven ability … to define and manage robust data structures and frameworks that advance organizational goals. Salesforce Experience: Expertise in working with Salesforce CRM to design and implement scalable, efficient systems. Data Models: Strong capability in designing data models tailored to organisational needs. Integration Strategies: Experience in seamless integration of data systems and platforms to enhance operational efficiency. Data Quality Frameworks: Skilled in More ❯