Voice AI Lead Architect (Data Architecture) - Banking
- Hiring Organisation
- iBSC
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 500 Daily
. This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data Architecture lead , building strong relationships with banking stakeholders … warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating structured and unstructured banking data. Architect data-driven decisioning for voice agents (personalization, next-best action, fraud detection signals). Ensure integration with core banking, CRM, and analytics platforms . ...