24 of 24 Contract Social Skills Jobs in Lancashire

in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up … managing, and operating both outsourced and insourced contact centres - Expertise in digitalising call centres from legacy systems - Strong knowledge of contact centre technologies and platforms - Excellent stakeholder management and communication skills - Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and … execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not More ❯

My Client is a leading provider of state-of-the-art audiovisual solutions, committed to enhancing communication and collaboration through cutting-edge technology. Their team of experts deliver customised AV systems for a wide range of clients, ensuring high-quality experiences and seamless integration. They are seeking motivated and enthusiastic Audio Visual (AV) Engineers to join a dynamic team on … the following; racking, cabling, HDMI, Ethernet, and USB. Strong technical aptitude and a willingness to learn and develop new skills. Excellent problem-solving abilities and attention to detail. Good communication and interpersonal skills, with the ability to work effectively in a team environment. Reliability and Flexibility to work night shifts, as needed, to support installations. A valid driver's More ❯

technical expertise, advice, and support to internal teams and partners Embed cybersecurity considerations into all development work Contribute to continuous improvement by championing innovation and user-centred design Required skills and experience of the Web Developer Degree in Computer Science (or equivalent professional qualification) 3+ years' experience developing web-based applications and enterprise-level databases Proficiency in object-oriented … platforms and agile methodologies Strong analytical and problem-solving skills, with a focus on user experience Ability to work independently, manage priorities, and collaborate with diverse stakeholders Excellent communication skills and a passion for sharing knowledge This is a fantastic opportunity for a Web Developer to join a Manchester-based, forward-thinking organisation at the heart of digital … change. You'll work on exciting projects that directly improve services for the public, with the chance to grow your skills, innovate, and make a meaningful impact. If you believe you have the necessary skills, ambition and experience for the Web Developer role, please apply now, or contact Daniel Berry at Sellick Partnership on . Due to programme More ❯

of a unified data platform for analytics, AI, and regulatory requirements Requirements Minimum of 5 years’ experience as a Senior Data Engineer in Azure cloud environments Strong hands-on skills with ADF, Data Lake, Power BI, and Azure DevOps Demonstrated ability to architect scalable … secure, and governed data platforms Solid understanding of data governance and Data Fabric principles Experience working with data modelling, transformations, and performance optimisation Strong problem-solving skills Solid communication and stakeholder engagement skills Project Management and analytical thinking skills Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global More ❯

systems in the Defence & Security sector Proficiency in systems design, development, and integration Knowledge of industry standards and regulatory requirements Excellent problem-solving skills and analytical abilities Strong communication skills for effective collaboration with team members and stakeholders Ability to adapt to dynamic project requirements and work within a hybrid work environment Relevant engineering degree or equivalent qualification More ❯

Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system … and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear … project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution). More ❯

accurate documentation, reporting, and audits in line with nuclear security regulations and quality standards. Continuously review and improve site security arrangements to adapt to evolving threats and risks. Essential Skills & Experience Proven experience in a security management role within nuclear, defence, or other highly regulated industries. Strong knowledge of … UK nuclear security regulations and ONR/IAEA standards. Experience leading and developing multidisciplinary security teams. Demonstrable understanding of physical, personnel, and cyber security principles. Excellent stakeholder management and communication skills, with experience liaising with regulators and emergency services. Strong crisis management, decision-making, and leadership abilities. Desirable Skills & Qualifications Degree (or equivalent) in Security Management, Risk Management More ❯

accurate documentation, reporting, and audits in line with nuclear security regulations and quality standards. Continuously review and improve site security arrangements to adapt to evolving threats and risks. Essential Skills & Experience Proven experience in a security management role within nuclear, defence, or other highly regulated industries. Strong knowledge of … UK nuclear security regulations and ONR/IAEA standards. Experience leading and developing multidisciplinary security teams. Demonstrable understanding of physical, personnel, and cyber security principles. Excellent stakeholder management and communication skills, with experience liaising with regulators and emergency services. Strong crisis management, decision-making, and leadership abilities. Desirable Skills & Qualifications Degree (or equivalent) in Security Management, Risk Management More ❯

JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft 365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract- £400-£500pday inside IR35-Rate depends on experience Hybrid working, remote with 2 days per week More ❯

their potential for higher education. A strong grasp of ethical, legal, and regulatory considerations around AI adoption. Experience in delivering and scaling AI-enabled projects with demonstrable impact. Excellent communication skills - able to make complex concepts clear and compelling. Advanced analytical and problem-solving skills to assess opportunities and risks. Project management expertise, balancing multiple initiatives and ensuring More ❯

SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with Primavera/ProjectWise integration or workflow alignment. Background supporting … cybersecurity-sensitive environments. Knowledge of Bentley Cloud-hosted platforms. Familiarity with SAML, LDAP, or Active Directory for authentication. Certifications in Oracle Primavera or Bentley ProjectWise are a plus. Soft Skills: Analytical thinker and strategic collaborator. Self-motivated and adaptable in evolving environments. Skilled at building cross-functional relationships between business, engineering, and IT stakeholders. Effective communicator, capable of training More ❯

or personal projects) Customer service related experience is desired Confident and personable- Someone who likes to build relationships Knowledge of the Waste Management Industry Quick learner Good written and communication skills More ❯

and external delivery partners. Ensure AI technologies (including GenAI and agentic AI ) are embedded into processes from the outset. Provide assurance that all designs meet governance and strategic objectives. Skills & Experience Proven experience in business architecture , including capability … modelling and operating model design. Strong background delivering large-scale Oracle Cloud ERP projects . Knowledge of embedding GenAI/agentic AI in business processes. Excellent stakeholder engagement and communication skills, with experience in complex, federated organisations. More ❯

multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical governance forums. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further. More ❯

Responsibilities: Extract and analyse HR data to produce regular and ad hoc reports for management and leadership teams. Maintain and manage data integrity across HR systems. Use advanced Excel skills (including VLOOKUPs, Pivot Tables, and complex formulas ) to manipulate and analyse data. Write and execute SQL queries to support data extraction and reporting needs. Collaborate with HR, IT, and … Tables, and formulas). Working knowledge of SQL for querying and reporting. Experience in data migration or supporting system transitions is highly advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. … Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯

procedures and troubleshooting steps Identify and resolve hardware and software issues that arise during the decommissioning and replacement process Perform OS and application installs Have excellent Customer Focus and communication skills Be able to deliver first class customer care on the delivery of client’s requests and the resolution of incidents Be a fast learner Have a positive and More ❯

operations. Other stuff we're potentially looking for: Basic understanding of IT hardware (desktops, monitors, peripherals). Ability to lift and move equipment safely and efficiently. Strong teamwork and communication skills. Willingness to follow instructions and adapt to onsite needs. Previous experience in IT deployment or logistics support is a plus. Commitment to safety and professionalism in all onsite activities. More ❯

& experience: Strong SQL skills, Any experience in Python will be an advantage. Databricks including Delta Lake and Unity Catalog. SQL Managed Instance (SQL MI) Power BI Excellent communication and stakeholder engagement skills Experience in building data pipelines Experience working in structured project environments, including timelines, risk management, and governance More ❯

Tech Lead Engineer or Engineering Manager in a consultancy or enterprise environment Demonstrated ability to see and understand the big picture and translate it into actionable engineering strategies Excellent communication and leadership skills, with a passion for mentoring and team development Experience working in or with financial services organisations is highly desirable Strong background in full-stack development with More ❯

PMO, ERP vendor, and SI planners . Facilitate dependency and planning workshops with cross-functional stakeholders. Communicate planning insights clearly to both technical and non-technical audiences. Required Experience & Skills Extensive Project Controls/Planning experience with a proven track record across major transformation programmes. Strong knowledge of planning, project controls, and project management disciplines . Hands-on experience … Analysis (SRA) , including identification of risks and development of mitigation strategies . Experience in ERP transformation or large-scale technology-enabled change programmes preferred. Excellent stakeholder management, facilitation, and communication skills. Ability to work in high-pressure, fast-paced programme environments, maintaining attention to detail. Desirable Knowledge of ERP platforms (eg, SAP S/4HANA, Oracle ERP, Microsoft Dynamics). More ❯

We are seeking a Service Desk Analyst to provide first-line technical support within a fast-paced FMCG environment. This role in Failsworth, Manchester requires problem-solving skills and a focus on delivering excellent service to internal stakeholders. Client Details The hiring company is a well-established organisation within the FMCG industry, known for its innovative approach and commitment … KPI's and targeted metrics set out for the GIS Service Desk. In a critical event, manage and support the Critical Incident Management process. Manage our user facing GIS communication process to alert or notify users about planned/unplanned service outages, IT projects or IT news. Play a role in the diagnostic team in our Problem Management process to … common business applications. Familiarity with IT service management tools and ticketing systems. Strong troubleshooting skills for hardware, software, and network-related issues. A customer-focused approach with strong communication skills. Relevant IT certifications or equivalent experience. Job Offer A salary of £28,000 - £30,000 per annum (DOE) Free on-site parking Mon - Fri working hours Career prospects If More ❯

resolve accounting data issues within the Geneva platform. • Assist in system administration and performance optimization of Geneva environments. • Document technical specifications and maintain version control of report scripts. Required Skills & Qualifications: • 2+ years of experience with Advent Geneva RSL development. • Strong understanding of accounting principles and fund accounting workflows. • Proficiency in SQL and relational databases (e.g., SQL Server … DB2, MySQL). • Experience with Microsoft .NET technologies is a plus. • Familiarity with SQL Server Reporting Services (SSRS). • Ability to work independently and manage multiple priorities efficiently. • Excellent communication and documentation skills. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as More ❯

/CD processes: build pipelines, automated testing, code reviews. Collaborate cross-functionally with architects, DevOps/SRE, QA to define technical roadmap, troubleshoot production issues, and ensure observability. Essential Skills & Experience Strong and proven experience in Java, Spring Boot, in enterprise-scale backend systems. Hands-on experience with Kubernetes, deploying microservices in production. Solid working knowledge of Cloud Platforms … with microservices architecture, REST APIs, and distributed systems. Strong CI/CD and DevOps mindset; experience with automated testing, monitoring, logging, observability. Ability to work in agile environment; strong communication skills. More ❯

client locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break … Previous experience in a field-based IT support or break-fix role Strong troubleshooting skills and confidence working with IT hardware Professional, reliable, and customer-focused approach Excellent communication and problem-solving skills Flexible to travel and support multiple locations Full UK Driving Licence and access to own Vehicle (essential) Own basic tool kit, safety boots, and hi More ❯