2 of 2 Contract Stakeholder Engagement Jobs in Lancashire

Responsibilities Facilitate workshops and develop training materials and user guidance documentation to define requirements, business processes, and future-state operating models, and manage stakeholder expectations and provide regular project updates Process documentation: create clear 'as-is' and 'to-be' process maps, workflows, and procedural documentation Data analysis & preparation: define … datasets for migration, ensuring accuracy and completeness Testing & UAT: coordinate and execute payroll testing, cycles, parallel runs, defect resolution, and statutory calculation checks Stakeholder engagement: working closely with HR, Finance, IT, Operations, and external vendors to ensure project alignment and smooth delivery throughout implementation System configuration: support system ...

support documentation Promote knowledge sharing and continuous learning across the IT support function Support adoption of new technologies, processes and ways of working Stakeholder Engagement Build strong relationships with Service Desk teams, technical teams and business stakeholders Act as a key point of contact for support improvement initiatives … Experience working with ITSM platforms such as ServiceNow Strong knowledge of Microsoft 365 technologies, including Teams, SharePoint and Power Platform Excellent communication, coaching and stakeholder management skills Ability to drive service improvements and embed best practice processes Experience creating documentation, knowledge articles and user guidance Desirable ITIL knowledge ...