Service Delivery Manager
- Hiring Organisation
- Syntax Consultancy Ltd
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £425 - £450/day Inside IR35
Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability … orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident ...