Service Designer
Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pontoon
Job Title: Service Designer Contract Length: 6 months Location: Leeds Wellington Place (Hybrid) Day Rate: £300- £600 (Inside IR35) About Client: A leading UK financial services institution with a strong focus on innovation and digital transformation. The company is committed to delivering excellent customer experiences through advanced technology and robust IT infrastructure. They prioritize resilience, security, and continuous improvement … in their IT operations, making them a top employer for technology professionals. We're looking for an experienced Service Designer to help deliver seamless digital experiences and shape services that put customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. … Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this More ❯
Employment Type: Contractor
Rate: Salary negotiable
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