1 of 1 Contract Incident Management Jobs in Leicester

Job summary We are seeking a skilled and motivated Service Management Practitioner to join the Systems, Applications, and Reporting team within the Business Intelligence function, Data & Systems. This role calls for someone with a passion for delivering exceptional service and a commitment to excellence. You'll be part of a dynamic team working to drive impactful outcomes and support … our mission. Main duties of the job The Service Management Practitioner is responsible for overseeing the daily operations of the service, ensuring that users and business teams receive the support they need. This role includes representing the team to stakeholders, monitoring service performance to ensure timely resolution of tickets, and driving continuous improvement. The Service Management Practitioner also … the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder. Job description Job responsibilities To deliver an effective and competent level of Service Management for multiple systems and applications and consistently deliver a user focused service which promotes excellent customer service and effective working relationships. The post holder will work with a team More ❯