Service Desk Technician
- Hiring Organisation
- Reed
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £25.00 - £28.00 per hour, Inc benefits
Leicester REED Technology are working with a client who require an experienced Service Desk/First-Line Support professional is to support a large public-sector organisation’s ICT Operations team. Key Responsibilities: Logging and managing incidents and requests via the Service Desk Providing first-line technical support … Support role Strong customer service and communication skills Microsoft Windows/Office 365 support experience Knowledge of IT service management processes (Incident, Change, Problem) Public sector experience desirable On-site role. May involve some planned out-of-hours work. If you are available and interested in this opportunity ...