CUSTOMER SUCCESS MANAGER (CLIENT SERVICES/CUSTOMER EXPERIENCE)
- Hiring Organisation
- Epoq Group Ltd
- Location
- Hinckley, Leicestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £36,000 - £45,000 per annum
Epoq’s services, dealing with senior client contacts and generally ensuring we do everything we can to retain clients. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. Ideally we are seeking someone with previous experience in a customer success or relationship management role. Candidates must also have excellent proven organisational skills, be able to multi-task and have the ability to build strong working relationships. This is NOT a sales based role and those coming from a sales-based account management role will ...