2 of 2 Contract Customer Service Jobs in Leicestershire

Service Desk Technician Initial 2-month contract (likely to extend) £25–£28 per hour (Umbrella) On-site – Leicester REED Technology are working with a client who require an experienced Service Desk/First-Line Support professional is to support a large public-sector organisation’s ICT Operations team. … Responsibilities: Logging and managing incidents and requests via the Service Desk Providing first-line technical support (hardware, software, Microsoft environments) Installing and configuring PCs, laptops, printers and peripherals Resolving issues in line with ITSM processes and SLAs Escalating complex incidents and working with wider ICT teams Supporting basic reporting ...

verify successful builds and software installations.* Repackage hardware for delivery to various sites.* Serve as a technical liaison with IT staff and assist with customer inquiries.* Manage asset records and data entry into various applications (training provided).* Liaise with logistics partners to coordinate deliveries and collections.* Communicate effectively … both written and verbal.* A methodical approach with keen attention to detail, thriving under pressure.* The ability to work independently with minimal supervision.* Prior customer service experience is a plus!Why Join Us?* Exciting Environment: Be part of a dynamic team that values your contributions and fosters growth. ...