CLIENT SERVICES MANAGER (CUSTOMER SUCCESS/CUSTOMER EXPERIENCE)
- Hiring Organisation
- Epoq Group Ltd
- Location
- Hinckley, Leicestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £33,000 - £45,000 per annum
hoc. Act as point of escalation for clients and manage resolution of raised issues, escalating further to senior management when required Conduct educational webinars on Epoq’s services for new clients Provide cover for customer support role when required The person We are looking for candidates with the following: Experience … your situation and make suggestions based on what you say. Then they’ll draft you a document that meets your needs. Now imagine a web application doing all of that, to the same or better quality standard, without the lawyer needing to be there. This is what Epoq ...