2 of 2 Contract Analytics Jobs in Lincolnshire

with Teams Telephony integration and SBC/ICS configuration. Knowledge of security, compliance, and data protection in a contact centre context. Experience with logging, analytics, and operational reporting DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties ...

SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics PowerBI Developer Implements RLS , governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice … impacts data/reporting ALM/DevOps for Power BI (pipelines, version control, environment promotion) PowerBI Developer Fabric/Synapse/Data Lake analytics patterns for scalable, historical reporting ...