2 of 2 Contract SMS Jobs in Lincolnshire

365 Contact Centre Telephony Consultant

Hiring Organisation
JOB SWITCH LTD
Location
Newland, Lincoln, Lincolnshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£430 - £440 per day
fallbacks Integration Dataverse read/write Calling Power Automate flows and connectors Azure Communication Services (ACS) 365 Contact Centre Telephony Consultant ACS fundamentals Voice, SMS, and calling capabilities Phone numbers, call automation, and call routing Integration with Dynamics 365 Connecting ACS to Omnichannel voice Context passing between ACS, Copilot Studio ...

365 Contact Centre Telephony Consultant

Hiring Organisation
Job Switch Ltd
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£440 per hour
/global) Conditionallogicandconversationflowcontrol Voice-enabledbots/IVRagents Speechrecognition&text-to-speechconcepts Errorhandling,retries,andgracefulfallbacks Integration Dataverseread/write CallingPowerAutomateflowsandconnectors AzureCommunicationServices(ACS)365ContactCentreTelephonyConsultant ACSfundamentals Voice,SMS,andcallingcapabilities Phonenumbers,callautomation,andcallrouting IntegrationwithDynamics365 ConnectingACStoOmnichannelvoice ContextpassingbetweenACS,CopilotStudio,andD365 Data,Integration&Automation PowerAutomate Event-drivenflows(callstart/end,botoutcomes) Logging,notifications,anddownstreamactions Operational&Non-FunctionalSkills ...