Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communicationskills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows … Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside IR35 Location: Hybrid More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communicationskills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows … Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months' contract with view to extend Rate: £130 - £145 per day IR35 status: Inside IR35 Location: Hybrid More ❯
smooth transitions and adoption of new systems and processes. Foster a culture of innovation, collaboration, and operational excellence. About You Were looking for a seasoned leader with the following skills and experience: Education: MA or PhD in Life Sciences, IT, or Engineering. Experience: 10+ years in biotech or pharmaceutical industry, with strong exposure to technical development, R&D project … and technology transfer. Strong understanding of system validation, change control, and compliance processes. Leadership: Demonstrated success in managing complex, cross-functional projects within matrix organisations. Excellent stakeholder management and communicationskills (written and verbal). Experience in leading vendors, contractors, and high-performing teams. Desirable: Project Management Professional (PMP) certification. Why Join Us? This is an exciting opportunity to More ❯
minute unpaid break), 5 days over 7. You must have your own vehicle and a full UK driving licence. Own an Android smartphone Supply your own hand tools Skills and Experience Required Strong background in electromechanical or IT field service engineering. Ability to work with networked devices, routers, and cabling. Competence in the installation, deinstallation, and commissioning of ATMs … or similar equipment. Excellent diagnostic and fault-finding skills, with the … ability to resolve issues quickly under pressure. Knowledge of basic PC hardware, software loading, and configuration. Comfortable using hand tools, testing equipment, and diagnostic software. Strong customer service and communicationskills, representing the company professionally on-site. Ability to work independently, managing time and priorities effectively. Willingness to travel locally within your allocated region. Desirable Skills Prior experience More ❯
environments. Strong understanding of IT infrastructure, including networks, servers, cloud platforms, and security. Ability to work on-site 2-3 days per week in Liverpool. Excellent stakeholder management and communication skills. What you'll get in return Location: Liverpool (2-3 days on-site per week)?? Contract Length: 6 months Organisation: Central Government? Day Rate: Competitive (Inside IR35) What you More ❯
operations. Other stuff we're potentially looking for: Basic understanding of IT hardware (desktops, monitors, peripherals). Ability to lift and move equipment safely and efficiently. Strong teamwork and communication skills. Willingness to follow instructions and adapt to onsite needs. Previous experience in IT deployment or logistics support is a plus. Commitment to safety and professionalism in all onsite activities. More ❯
workflows, user guides, FAQs and learning resources. Liaise with the implementation team during system rollouts, upgrades or enhancements. What We’re Looking For Proven experience as a Trainer Exceptional communication and interpersonal skills. Ability to quickly pick up new systems and translate complex concepts into accessible, user-friendly language. Document creation Self-starter attitude with flexibility to adapt to changing More ❯