L3 Support Engineer Dot Net
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- Livingston, West Lothian, Scotland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- From £450 to £500 per day
Shell); Application Monitoring Your Responsibilities Provide advanced L3 support for .Net and JavaScript-based applications Perform deep-dive analysis and resolve complex incidents within SLA Debug code-level issues and collaborate with engineering teams for permanent fixes Drive systemic improvements and performance optimization Support releases, UAT, and go-lives; maintain … check/reporting Observability/SRE: alert tuning, performance and capacity analysis; tools include Splunk/ELK and Grafana ITSM discipline: ServiceNow/Jira; SLA/OLA adherence; clear incident communication and RCA Operations: daily/shift health checks, exception queues, dashboards, runbooks, KEDB Triage and recovery: application errors, data ...