Service Consultant - Service Design and Transition
- Hiring Organisation
- Tria
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £525/day Outside IR35
closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services. Key Responsibilities Service Design & Transition Support project and programme delivery teams throughout the service … models across: WAN services LAN services WLAN services Third-party managed services Define operational processes, governance models, escalation paths and support responsibilities. Develop service management policies, procedures and standards. Contribute to ongoing service improvement initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support ...