lead, drive and embed the improvement of non-functional and operating characteristics, including availability, performance, efficiency, change management, monitoring, security, incident response and the capacityplanning of our products and services. Alongside this, you'll work with your colleagues and the feature team members to meet our defined … through continuous improvement and the automation of manual tasks Defining error budgets that help to find the right balance between innovation, risk and reliability Planning, managing and delivering larger or complex projects that involve colleagues and teams across our business, while explaining customer value to business stakeholders Scaling systems more »
investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and more »
investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and more »
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
Cloud Foundry experience (PCF) would be an advantage, but not essential Strong Excel skills and experience with Splunk data Experience with cost modeling and capacityplanning within a consultancy model would be an advantage If you are interested in this role please submit your CV and cover letter more »
