10 of 10 Contract Case Management Jobs in London

ServiceNow Source-to-Pay (S2P) & Finance Case Management Specialist 6 months Remote InsideIR35 - Umbrella only The ServiceNow Source-to-Pay (S2P) & Finance Case Management Specialist is responsible for the design, configuration, and ongoing optimisation of ServiceNow solutions supporting Source-to-Pay, Finance Case Management … teams to deliver scalable and value-driven outcomes. Key Responsibilities ServiceNow Configuration & Delivery Configure, support, and enhance ServiceNow Source-to-Pay (Procurement, Purchasing, Supplier Management) and Finance Case Management modules Translate business requirements into functional ServiceNow solutions using out-of-the-box capabilities and configuration best practices ...

Title: Solution Architect - Case Management Programme Location: London (Hybrid - 2 - 3 days onsite) Contract Type: 6 Outside IR35 Contract About the Role We are seeking an experienced Solution Architect to support a major programme delivering a modern case management system. This role will be critical … user-centric solution. You will work closely with business stakeholders, delivery teams, and technical specialists to design and govern solutions that support complex case management processes. Key Responsibilities Define and own the solution architecture for the case management implementation Translate business requirements into scalable, robust technical ...

transformation for a major banking client, focused on modernising HR operations through Microsoft technologies. The programme centres on building a Co-Pilot-enabled HR case management solution, targeting ~70% automation of employee queries across a new Dynamics 365 environment. As a Co-Pilot Engineer, you'll be responsible … periods. Core Responsibilities Build and configure solutions across Microsoft Power Platform (Power Apps, Power Automate) Develop and integrate Dynamics 365 Customer Service for HR case management use cases Implement Microsoft Copilot capabilities to automate HR queries and workflows Design scalable, user-focused solutions aligned to enterprise standards Work ...

role will be Via Umbrella. Working in a Hybrid Model of 2 days a week on site. Key Skills and Experience Experienced with Test Case Management Exposure and understanding of Automation. Experience working with Mobile Banking, Experience as a Functional Tester with an Exploratory Mindset. Experienced with Mobile … with working alongside Stakeholders with strong Business Knowledge. Strong and clear Communication Skills. Experienced working within Banking/Ecommerce. Knowledge and Experience of: Test Case Management Jira/Zephyr Java/Appium IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business ...

Business Analyst working with CRM platforms (Dynamics 365, Salesforce, HubSpot, etc.). Strong understanding of CRM concepts such as lead/opportunity management, customer lifecycle workflows, case management, and automation. Skilled in gathering and documenting requirements in Agile or hybrid environments. Experience creating process flows, wireframes … functional specs. Excellent communication and stakeholder management skills. Strong data analysis and CRM reporting capabilities. Desirable Experience working in the Insurance industry Hands-on CRM configuration experience (Dynamics 365 or Salesforce). Knowledge of integration methods: APIs, middleware, data connectors. Background in industries with complex customer journeys (insurance, financial ...

role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems … stakeholders across multiple services and directorates About you: You will have the following experiences: Extensive experience in a similar role Proven experience in product management, including roadmap ownership, delivery management, and stakeholder engagement Experience delivering digital service transformation, particularly for customer-facing services Local Authority experience is essential ...

automation scripts to support regression testing and reduce manual effort. Ensure traceability from requirements through to test scenarios, cases and exit criteria. Own defect management processes including triage, prioritisation and resolution tracking with internal delivery teams and external suppliers. Provide clear reporting on test progress, quality metrics, risks … reporting. Ability to design and maintain simple test automation scripts using tools such as C# or other lightweight frameworks. Experience using test and defect management tools such as ServiceNow or SAP Calm. Strong stakeholder management skills and ability to communicate quality and release readiness clearly. Ability to work ...

enterprise risk and compliance platforms. The role spans a mature RegTech (Obligation to Control) implementation entering build, alongside an earlier-stage Third Party Risk Management (TPRM) initiative focused on prototyping and roadmap definition.This is a non-hands-on leadership role, requiring strong delivery discipline, the ability to translate complex … Senior Technical Project Manager Strong understanding of the full software development lifecycle Proven ability to assess feasibility, scope, and delivery approach Experience delivering workflow, case management, or integration-led solutions Comfortable coordinating multiple teams rather than building hands-on Strong stakeholder management in complex, regulated environments Experience ...

Configuration Specialist I am currently recruiting for a Mosaic Software Configuration Specialist to support the ongoing development and improvement of a core social care case management system. This is a hands-on technical role focused on configuring, testing, and supporting Mosaic to meet the needs of Children ...

centres of excellence to provide both proactive and reactive ER support. The position requires a strong balance of strategic thinking and hands-on case management. Key Responsibilities include: Partner with HR Business Partners, People/HR teams, and Legal to deliver change management initiatives (e.g., restructures, redundancies, TUPE … provide expert guidance Manage and resolve sensitive ER issues, including conducting thorough investigations and making objective recommendations Provide coaching to managers Maintain accurate case documentation Identify trends through ER data and recommend improvements to processes Contribute to continuous improvement initiatives About you: You will have a Degree (or equivalent ...