the Trust. Ability to confidently work with, negotiate and motivate clinical and operational staff, and/or other senior managers, especially around discussions and conflict Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization in sometimes contentious more »
the Trust. Ability to confidently work with, negotiate and motivate clinical and operational staff, and/or other senior managers, especially around discussions and conflict Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization in sometimes contentious more »
management - Co-ordinates the response to incident reports, ensuring relevant prioritisation and detail to allow effective investigation. Identifies the correct procedures or channels for resolution and monitors resolution activity and progress updates to customers. Understands key change management tools and processes. Community collaboration - Contributes to the work of … successful teams through understanding team styles and influencing as well as motivating team members. Gives and receives constructive feedback, facilitating the feedback loop. Facilitates conflictresolution within teams, ensures the team is transparent and that the work is understood externally. Able to help teams maintain a focus on more »
concisely Ability to communicate effectively with people from diverse backgrounds Ability to adapt communication style as required Effective complaints handling Appropriate assertiveness skills Basic conflictresolution skills Skills Essential Data/Records/Information Managemen:ccurate data entry, typing and checking skills Pays attention to detail Skilled in more »
