Job Summary - E xperienced D365 CustomerEngagement (CE) Developer manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customer … of CRM. Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise. Hands on Dynamics 365 CE/CRM development on customer implementations. CRM system integration projects with existing systems and services Assisting CRM development/deployment processes Triage CRM implementation support issues at 3rd line level Role Summary: We are … seeking a skilled D365 CustomerEngagement (CE) DevOps Engineer to support the design, implementation, and management of CI/CD pipelines, release automation, and infrastructure for our Dynamics 365 CustomerEngagement platform. This role blends DevOps best practices with Microsoft Power Platform knowledge to ensure smooth development, testing, deployment, and monitoring of Dynamics 365 solutions. Key More ❯
support a leading global technology company's Executive Briefing Program in London. This is a fantastic opportunity to join a fast-paced, international environment and contribute to high-impact customerengagement initiatives. About the Role You'll be responsible for the planning, setup, and execution of executive briefings, ensuring a seamless and professional experience for visiting customers and … setup, and marketing materials Act as the main point of contact for briefing requestors and internal teams Provide on-site support during briefings, ensuring smooth execution and high-quality customer experience Maintain relationships with vendors and facilities teams to ensure operational excellence Assist with special projects and maintain a library of local recommendations for visiting guests Capture and report … briefing data to support team KPIs Skills & Experience Proven experience in event coordination, hospitality, or facilities management Strong customer service orientation and executive presence Excellent communication and interpersonal skills Ability to multitask and work independently in a fast-paced environment Experience in a corporate, multinational setting preferred Interest in customerengagement, marketing, or sales strategy Degree in More ❯
Head of Digital Product We're looking for a strategic and delivery-focused Head of Product to lead the ongoing development and optimisation of the organisation's core digital customer platform. This platform serves as a key touchpoint for millions of customers, enabling seamless access to products, services, and personalised experiences across all digital channels. As Head of Product … leadership across a team of five Senior Product Owners. You'll collaborate closely with engineering, design, data, and commercial teams to deliver a world-class digital experience that strengthens engagement and supports the organisation's strategic objectives. Key Responsibilities Leadership & Strategy Own the oerpational management and delivery of the product/platform vision, strategy, and roadmap for the organisation … s core customer platform across a range of digital channels. Lead, mentor, and develop a team of five Senior Product Owners, fostering a culture of collaboration, accountability, and continuous improvement. Partner with Data, Analytics, Security Engineering, Operations, and senior business stakeholders to align on priorities and deliver business value. Champion agile principles and operational best practices to drive efficient More ❯
to join their team on a 10 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition. As a Field Marketing Manager, you will be responsible for planning and executing scalable marketing programs. You will work closely with sales and … marketing teams to develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customerengagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events, webinars, and targeted campaigns to drive brand More ❯
months Fixed Term Contract, with an immediate start subject to onboarding processes Locations: London/Norwich/Bristol/Manchester/York At Aviva, were committed to transforming customerengagement through cutting-edge marketing technology. Youll be part of a forward-thinking team that combines deep technical expertise with strategic marketing insight, giving you the opportunity to make … to join our MarTech team at Aviva. In this role, youll take full ownership of building, managing, and optimising audiences within Adobe Experience Platform (AEP) using the real-time Customer Data Platform (rtCDP). Your work will enable personalised, data-driven experiences across paid media, website, app, and email channelsensuring the right message reaches the right customer at … across digital channels. Collaboration will be key, as youll work closely with product and platform owners, go-to-market managers, and channel specialists to maximise the value of Avivas customer data and Adobe MarTech ecosystem. Youll be instrumental in managing customer profiles, identities, and the identity graph to maintain unified customer views. This includes overseeing data ingestion More ❯
CRM solutions, ensuring the right tools are used for the right processes. This is a hands-on role for someone who thrives on solving problems, improving systems, and driving engagement through data-driven insights. You'll also have the opportunity to expand your CRM expertise beyond HubSpot, gaining exposure to other platforms and business development technologies. Key Responsibilities HubSpot … and client service teams Deliver training and support for new and existing users Share best practices and develop user-friendly resources Reporting & Analytics Generate reports on campaign performance and customerengagement Analyse CRM data to identify trends and recommend improvements Support strategic decision-making with actionable insights System Integration & Automation Collaborate with internal teams to integrate HubSpot with More ❯
GCP) and understanding cloud security best practices. Effective communication and collaboration with developers and DevOps. Comfortable operating in agile, fast-paced environments. Desirable skills/knowledge/experience: Exceptional customerengagement and reporting skills. Exceptional analytical, problem-solving, and troubleshooting abilities. Proven use of modern security tooling in real-world projects. Experience in agile delivery teams and cross More ❯
West London, London, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
business is creating a brand-new senior role to lead the integration and optimisation of Salesforce and HubSpot. This position will be central to shaping how the company manages customer data, enabling sales, marketing and finance teams to operate effectively through world-class CRM platforms. The Role Lead the implementation, optimisation and governance of Salesforce & HubSpot. Manage a team … Sales, Marketing, Finance, and Technology. Oversee data quality, integrity, governance, and compliance within CRM platforms. Manage vendor/partner relationships, contracts, and budget. Align CRM strategy with business growth, customerengagement and operational efficiency. About You Senior-level CRM platform management experience (Salesforce essential, HubSpot desirable). Background in complex B2B environments; events/media experience is an … link CRM capability to revenue growth. Hands-on knowledge of data quality, governance and compliance. Proven track record of managing teams and driving adoption of CRM platforms. Excellent stakeholder engagement across technical and commercial functions. Why Apply? Chance to build a new CRM function from the ground up. Hybrid London-based role with high visibility across the business. Competitive More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
for a high-profile end user. Key Responsibilities: Lead and facilitate workshops with business stakeholders to gather and analyse requirements. Translate business needs into functional specifications for Dynamics 365 CustomerEngagement (CE). Configure and customise D365 CE to deliver tailored solutions, including entity modelling, workflows, business rules, and integrations. Collaborate with technical teams and end users to More ❯
a long-term programme with a leading financial services end client. This role will focus on BAU campaign management , delivering effective solutions to business challenges, and driving high-quality customer engagement.Key Responsibilities End-to-end management of BAU email campaigns in SFMC. Optimise and manage preference centres to improve customer experience. Collaborate with multiple stakeholders, ensuring excellent communication More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
Customer Success Manager (French or German speaking) We are supporting our global client, seeking to hire two Customer Success Managers to join a growing team, supporting enterprise customers across the UK and Europe. As a Customer Success Manager, you will focus on building strong, trusted relationships with customers to drive adoption, value realisation and long-term success. … Working across enterprise accounts, you'll support onboarding, guide customers through digital transformation and ensure they are getting maximum value from their solutions. This is a customer-facing role where you'll collaborate with internal teams and specialists, solve challenges and help customers achieve their business goals. What You'll Do: Lead customers through onboarding and adoption, ensuring smooth … positive relationships at all levels within client organisations, becoming a trusted partner. Support customers across creative, document and digital platforms. Proactively identify opportunities for training, value mapping and improved customer engagement. Work closely with internal teams (Sales, Marketing etc.) to bring in the right expertise at the right time. Ensure customers maximise their investment and drive long-term retention. More ❯