3 of 3 Contract Customer Insight Jobs in London

lead the end-to-end migration from legacy billing systems to a modern, scalable platform , while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy , shaping how the bank charges and serves its clients. What … billing migration strategy and execution Own the migration roadmap, including dependencies, risks, and key milestones Oversee transition from legacy systems with minimal/no customer disruption Ensure pricing integrity, service continuity, and regulatory compliance throughout Proactively resolve product, billing, and integration challenges Digital Product Ownership Own billing journeys across ...

Rate is c£450 per day (Inside IR35). Key skills: Digital Marketing Expertise: Strong experience across paid media channels, CRM/email marketing, customer segmentation, and marketing automation platforms. Leadership & Coaching: Proven ability to lead, mentor, and develop teams while driving accountability and high performance. Analytical & Commercial Mindset … skills, with experience presenting strategy and performance to senior leadership. Brand & Campaign Management: Experience managing creative planning, agencies/freelancers, and delivering high-quality, customer-focused marketing campaigns. Responsibilities: Leadership & Team Management: Lead and develop the marketing team, providing coaching, direction, and performance management to build a high-performing ...

Manager, London(Hybrid) on a contract basis to own and drive a product area within an Agile Release Train (ART) , translating business objectives into customer-focused features and measurable outcomes. The role is responsible for managing a product demand pipeline, defining and prioritising features, driving delivery against ART KPIs … ensuring exceptional customer experiences through collaboration with Product, Technology, and Design teams. Key Responsibilities & Skills Own and manage a product area, demand pipeline, and delivery against ART KPIs . Define, refine, and prioritise product features, roadmaps, and goals aligned to business and customer outcomes. Lead feature analysis, backlog ...