2 of 2 Contract Customer Insight Jobs in London

edge cases Supporting sprint planning, backlog refinement, and UAT Ensuring CRM and BC configurations align with real business needs Supporting data, reporting, and Customer Insights use cases Producing documentation, process maps, and change impact assessments Supporting stakeholders through adoption and change What were looking for Strong experience ...

Title: Customer Proposition Design Analyst Location: London - Flexible working Contract type: Contractor - 8 Months, likely to extend (Starts in April) IR35: Outside Core Purpose of the Role Cedar is supporting the delivery of a significant strategic transformation programme focused on increasing competition, resilience and service reach within … community banking infrastructure. This transformation requires the development of customer-centric, accessible and scalable propositions across multiple workstreams, including assisted services, automated solutions and new hub models. Responsibilities Lead the development of customer journeys and service blueprints, ensuring clarity of steps, pain points, interactions and value exchanges across ...