4 of 4 Contract Customer Retention Jobs in London

specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Senior Customer Success Manager Location: Shoreditch (Hybrid 2 to 3 days per week onsite) Duration: 12 months contract (Leave of Absence coverage for FTE) The Opportunity … Within the Digital Experience Customer Success team here at client, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars; Partnership, Adoption and Value Realisation. Our Senior Customer Success Managers are expected to maximise value realisation and return on investment in … term partnerships with a focus on product adoption. They lead customers through digital transformation by advising strategy and collaborating with multiple internal teams and customer departments while accelerate value for customers by understanding their business goals and objectives, design success plans and establish governance frameworks. As a Senior CSM More ❯

Customer Success/Onboarding Specialist (SaaS)- London/Hybrid- 12 Months- £125-£165 Umbrella A global technology company are looking for an experienced Customer Success/Onboarding Specialist to join their team on an initial 6 month assignment. The successful candidate will be expected to be engaging customers … Be accountable for the retention and growth of your customers. Build and foster relationships with key decision makers and stakeholders across multiple customer teams Engage customers in strategy conversations to derive maximum value from their investment Define what success means for your customers and produce detailed plans … outlining a roadmap to achieve success and share in accountability of their success Monitor customer health and create risk mitigation plans where needed Resolve customer enquiries by aligning customers with the right resources Develop and share best practices with team members to continually improve our processes' quality, effectiveness More ❯

aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customer retention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯

aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customer retention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯