5 of 5 Contract Customer Retention Jobs in London

Customer Analyst London Hybrid - 2 days a week £450 Per Day (Outside IR35) 3 Month Contract This is an opportunity to join a high-impact customer analytics function during a pivotal period of growth and transformation. You will play a key role in shaping loyalty and retention strategies, delivering insights that directly influence customer experience and commercial performance. The Company They are a major global marketplace operating at scale and driven by data. Their teams combine innovation, experimentation, and deep analytical thinking to enhance customer engagement. Collaboration is at the heart of their ...

London. Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

Joining the EMEA Commercial team, the Program and Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

central London. Joining the EMEA Commercial team, the Strategy Consulant will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

scalable solutions. Role & Responsibilities Lead the end to end setup and management of Salesforce Marketing Cloud across multiple different business functions. Build and optimise customer journeys using Journey Builder , Automation Studio , Email Studio , Mobile Studio , and other SFMC modules. Deliver highly targeted, automated marketing campaigns that support customer engagement, retention, and conversion goals Develop personalised and dynamic content using AMPscript , HTML/CSS , and segmentation logic Monitor performance metrics, generate insights, and deliver recommendations for continuous improvement. Provide technical guidance on platform utilisation, best practices, governance, and optimisation opportunities. Ensure compliance with GDPR and data ...