4 of 4 Contract Customer Retention Jobs in London

global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week … maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions ...

term opportunities, develop new relationships, and support pitching and sales strategy. Key Responsibilities: Act as a strategic partner to clients to analyze data, improve customer retention, and drive sales growth. Identify revenue opportunities, create joint business plans, and deliver tailored solutions to achieve business objectives. Provide data ...

Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business values … platforms such as Databricks. Comfortable owning existing models, improving reliability and driving stakeholder adoption. Familiarity with version control using Git. Exposure to customer analytics, retention modelling or anomaly detection is beneficial. How to Apply Apply below if you feel this contract would be a strong ...

global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week … maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions ...