18 of 18 DemandTrendContract Customer Service Jobs in London

FRENCH SELECTION (FS) German Speaking Customer Service Administrator (Fixed Term Contract) Location: Feltham Hybrid work after training Salary: £27,500 per annum plus bonus and excellent benefits Ref: 4277GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4277GC The company: An exciting opportunity to work at a … with their site within commutable distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To support the Customer Service department via emails, chats and phone calls as well as coordinate the return of … inquiries from distributors, resellers and customers - Ensuring all customers' queries are dealt with efficiently and timeously also providing relevant feedback - Managing logistical issues and deal with all replacements ensuring customer satisfaction - Liaising with internal departments - Technical team, accounts, warehouse etc. - To arrange shipments - All administration relating to role - database, reports, work records etc. The candidate: - Fluent in German (written More ❯

FRENCH SELECTION (FS) German Speaking Customer Service Administrator (Fixed Term Contract) Location: Feltham Hybrid work after training Salary: £27,500 per annum plus bonus and excellent benefits Ref: 4277GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4277GC The company: An exciting opportunity to work at a … with their site within commutable distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To support the Customer Service department via emails, chats and phone calls as well as coordinate the return of … inquiries from distributors, resellers and customers - Ensuring all customers' queries are dealt with efficiently and timeously also providing relevant feedback - Managing logistical issues and deal with all replacements ensuring customer satisfaction - Liaising with internal departments - Technical team, accounts, warehouse etc. - To arrange shipments - All administration relating to role - database, reports, work records etc. The candidate: - Fluent in German (written More ❯

on the continued expansion of their IT Support team. The team of 16 supports users across the EMEA region on a wide range of issues. Responsibilities are shared across Service Desk support, Hardware and Floorwalking. You will be supporting users across the whole business and at all levels including the trading team that need to minimise downtime at every … opportunity. We are looking for a positive, solution-focused IT Support professional with excellent customer service skills. You will be involved in BAU support as well as project support. The successful candidate will have the following experience: 2-5 years of experience in a Service Desk/IT Support role Excellent customer service skills and … a professional manor ServiceNow experience on a busy Service Desk A good understanding of ITIL Experience with laptop builds and good understanding of the Hardware Asset Management life cycle within ServiceNow This is an initial 6 month contract opportunity with a very high possibility for multiple extensions. The role is based 3 days a week on site in London More ❯

Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our … Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the … Engineer Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and More ❯

We are seeking a skilled and customer-focused MDU Installation Engineers to join our clients field engineering team. The successful candidate will be responsible for installing, testing, and maintaining broadband, fibre, and TV services within Multi-Dwelling Units (MDUs), ensuring a high-quality service experience for residents and property managers. Key Responsibilities Carry out installation, commissioning, and maintenance … of fibre, copper, and/or coaxial networks within MDU environments. Install and test customer premises equipment (CPE), including routers, set-top boxes, and Wi-Fi devices. Run internal cabling (cat5/6, coax, fibre) neatly and in compliance with health & safety regulations. Work closely with property managers, landlords, and building contractors to ensure smooth installation processes. Perform fault … diagnosis and service restoration in MDU buildings. Ensure all work is completed in line with company quality standards, compliance requirements, and industry regulations. Maintain accurate job records, documentation, and reporting using company systems. Provide excellent customer service, explaining installations and resolving any queries. Adhere to site safety standards, risk assessments, and method statements at all times. Skills More ❯

international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions. Key Responsibilities: Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value. Build strong relationships … solutions and scalable frameworks. Understand and communicate cultural nuances across regions to support effective collaboration and delivery. Manage portal performance and support local portal managers in achieving commercial and customer service goals. Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes. Support proposal writing, stakeholder engagement, and expectation management More ❯

the correct level of stakeholder buy-in to deliver on our yearly targets. M old and continuously adapt our e-commerce process in the USA to deliver the best customer experience for our end consumers. B e the e-commerce go-to for everything USA related , must inspire and collaborate well with those around them whilst delivering results . … aligned . This includes website taxonomy and using best in class merchandising principles for product set-up, naming conventions, filters and facets to give a market leading on-site customer experience and help drive organic traffic . W ork with the digital team to proactively fix and improve any negative feedback from customers via our NPS score to improve … the customer journey . Collaboratively m onitor all e-com Paid media spend in the USA working closely with our VP Marketing in the USA and the central Digital Marketing team with a focus on profitability Work with marketing to ensure we receive high quality traffic to the USA web site via Organic, Direct, PPC, Social etc to drive More ❯

HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical … technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a … headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great More ❯

containing multiple technologies, servers, and logical environments. Proven track record of end-to-end project lifecycle including requirement analysis, testing, deployment, and production Support. Strong team player with a customer service orientation with the ability to forge relationships at all levels of the company and across diverse cultures. More ❯

into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯

into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯

Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous … are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet … internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. More ❯

. Process Redesign & Optimisation Design "to-be" processes that align with the clients strategic goals and enhance operational efficiency. Propose process improvements, including automation opportunities. Ensure redesigned processes improve customer satisfaction, reduce operational costs, and enhance employee productivity. Stakeholder Engagement Engage with cross-functional teams, including operations, sales, customer service, and IT, to understand their needs and More ❯

focus on enhancing a proprietary staff-facing mobile app that is already in daily use across the organisation. The Project The current app (v1) enables staff to record observations, customer service interactions, and key performance indicators. The next phase is to integrate data visualisation modules, allowing staff to view curated performance data in a simple, engaging way. These More ❯

the emergency out of hours rota and occasionally be available for cover if required. Enhancements will be paid in accordance with policy. Important Internal Relationships Place Directorate Management Team Service Heads Legal Services Elected Members and Councillors Team Colleagues (Homelessness, hostels, resettlements, et al) Important External Relationships Service users (and their representatives) Private Landlords Temporary accommodation providers Key … goals in line with corporate strategy, and influences and motivates others to achieve this Commissioning and Performance Management .? Commissions services and activities to secure the best outcomes for service users and deliver optimum value for money, in line with the Council's commissioning and contract management frameworks. Translates internal and external intelligence in order to continually adapt and … resources and achieves balanced budgets and income and savings targets, as required. Customers and Partners.? Builds strong working partnerships across the public, private and voluntary sectors to enable the service to be delivered in an outcome-focused and efficient way. Promotes community cohesion and Kingston's commitment to valuing diversity, ensuring the development and implementation of effective social inclusion More ❯

Multi skilled commercial electrical bias engineer. To undertake planned and reactive maintenance electrical systems including pumps, calorifiers, cold water service outlets etc. Working predominately in schools but also other educational centers, providing a high level of customer service. Undertaking installation of plant relating to area of work. Using IT systems including BMS's to resolve and diagnose issues. More ❯

Multi skilled commercial electrical bias engineer. To undertake planned and reactive maintenance electrical systems including pumps, calorifiers, cold water service outlets etc. Working predominately in schools but also other educational centers, providing a high level of customer service. Undertaking installation of plant relating to area of work. Using IT systems including BMS's to resolve and diagnose issues. More ❯

Multi skilled commercial electrical bias engineer. To undertake planned and reactive maintenance electrical systems including pumps, calorifiers, cold water service outlets etc. Working predominately in schools but also other educational centers, providing a high level of customer service. Undertaking installation of plant relating to area of work. Using IT systems including BMS's to resolve and diagnose issues. More ❯