14 of 14 Contract Customer Service Jobs in London

Functional Consultant Location: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35 Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate … will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, contact centre technologies, omnichannel engagement, and AI-driven customer experience solutions. You will play a key role in translating business requirements into scalable Dynamics 365 solutions while supporting ...

months We are looking for a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement and contact centre transformation programmes. The successful candidate will possess extensive experience across Dynamics 365, CCaaS platforms, CRM transformation, omnichannel engagement, AI enablement … enterprise architecture. Key Responsibilities Own the end-to-end solution architecture for large-scale contact centre and customer service transformation programmes. Define target-state architectures across Dynamics 365 Customer Engagement, Customer Service, CCaaS and customer experience platforms. Design scalable omnichannel customer engagement solutions ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

currently working with a high-profile client who urgently requires a Desktop Support Analyst to provide first and second-line support within a busy, customer-focused professional services environment. Key Requirements: Proven Desktop Support/2nd Line Support experience. Previous experience within a legal, financial or comparable professional services … Microsoft Intune. Knowledge of macOS, iOS and multifunction printing solutions. Experience using ServiceNow for ticket, knowledge and asset management. Strong troubleshooting, communication and customer service skills. Experience supporting laptops, mobile devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge ...

Line IT Support Engineer Romford | Education Sector | £200-£220 per day | 3-Month Contract Enhanced DBS required (DBS Update Service preferred) We are recruiting for a 2nd Line IT Support Engineer to support a group of 5 schools across the Romford area . This is an initial 3-month … Responsibilities Provide 1st and 2nd line IT support to staff across multiple school sites. Troubleshoot hardware, software and Microsoft-related issues. Manage and resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system maintenance, updates, backups and asset management. ...

contract basis. This is a fantastic opportunity for someone with strong hands-on hardware repair experience who enjoys working independently and providing excellent customer service. THE BREAK FIX ENGINEER ROLE As a Break Fix Engineer, you'll be responsible for diagnosing, troubleshooting, maintaining and repairing desktop and laptop devices … including All-in-One (AiO) computers. You'll be travelling to customer sites across North and North West London, providing hands-on technical support and ensuring hardware issues are resolved efficiently. Your responsibilities will include: Diagnosing and repairing laptop, desktop and AiO hardware faults Installing, maintaining and troubleshooting ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

months. This is an exceptional opportunity to leverage your expertise in machine learning and statistics to drive impactful data science solutions that enhance customer experiences and optimise business operations. Role Overview: As a Data Scientist, you will be at the forefront of developing and deploying machine learning models that … directly influence decision-making processes, customer service, and overall business performance. Your work will involve: Designing and implementing robust machine learning models and data pipelines. Experimenting with innovative approaches to translate complex business challenges into actionable data science solutions. Evaluating model performance through rigorous statistical analysis and assessing ...

automated "migration factory" covering everything from inventory to cutover and legacy cessation. Drive down the unit cost of migration by 50% while protecting live customer service and revenue. Align tech, sales, operations, and multiple suppliers around a single, scalable delivery plan. What We Are Looking For Proven Programme ...

policies, target Servers, KVMs, API products, developer applications and environment configurations. Design and implement API security patterns using OAuth 2.0, OIDC, JWT, mTLS, certificates, service accounts and appropriate secrets-management controls. Build reusable API onboarding and deployment patterns that improve developer self-service and reduce manual intervention. Automate … validation, testing, security checks, promotion, deployment and rollback. Support the migration of existing API proxies and consumers to Apigee X and the latest self-service onboarding patterns. Work with application, platform, architecture, security, network and SRE teams to resolve complex integration and connectivity issues. Troubleshoot API routing ...