13 of 13 Contract Customer Service Jobs in London

Job Title: Customer Service & Support Representative Location: London - Hybrid Contract Type: 9 months About the Role We are looking for a customer-focused and proactive Customer Service Representative to join a global tech leader in their London office. You will be the first point of … contact for customer queries related to shipping and logistics , working across email, chat, and phone to deliver timely, high-quality support. You'll collaborate with internal teams and external partners to resolve shipping issues, track parcels, and manage claims. This is a fantastic opportunity for someone with strong customer service experience, excellent communication skills, and a background in shipping or logistics. Key Responsibilities Handle customer queries related to shipping via email, chat, and phone , ensuring adherence to SLAs Coordinate with internal teams (inventory/export) and external partners (carriers, warehouses) to resolve issues Investigate lost/ More ❯

ROLE PURPOSE: Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of Putting our residents first where continuous service improvement is maintained. 1. People Management ? No direct supervisory responsibility, however, may be required … to assist in induction and training of peers and new employees. 2. Customer Management/Care ? Demonstrate understanding of the Councils Customer Care Standards and ensure that these standards are met in order to deliver the Council's vision of putting our residents first. ? Respond to customer … by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers ? Commitment to the highest level of service delivery ? Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of More ❯

and maintenance of the datacenter to ensure continuity of systems operations and take appropriate action of any failures/issues. Demonstrate high level of customer service, providing professionalism and proper communication dealing with all users and internal teams Rate Information : Competitive Rates: Negotiable based on experience (inside IR35 … Strong attention to detail and time management abilities. Team player with a positive attitude. Ability to obtain and maintain relevant IT Engineering certifications. Strong customer service skills. Ability to manage multiple projects simultaneously. Additional Information: This role falls under IR35 regulations, so payment will be processed through an More ❯

gather requirements, understand their business needs, and deliver solutions that provide measurable business value. Essential Skills & Experience : Strong experience with Microsoft Dynamics 365 (Sales, Customer Service, Field Service, etc.). Proficiency in C# and JavaScript, with experience in developing custom workflows, plugins, and integrations within Dynamics 365. More ❯

Description As the Senior Data Analyst, you will be pivotal in optimising the housing data and ensuring the highest service delivery standards. The role requires an experienced data analyst to support the Asset, Capital Programme, and Compliance Teams and manage data, insight, and statutory return reporting. It also requires … delivery and management of housing stock asset data analysis and reporting to meet the aims and objectives of the organisation for business planning and service delivery. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. A Level 6 qualification in a construction/property field (e.g., Architecture … BIM models and 2D CAD applications. Ability to engage, coach and motivate teams and set clear targets and expectations. Evidence of high levels of customer service and satisfaction. Experience in successfully managing performance and providing clear constructive feedback. Experience in successfully implementing plans and projects on time and More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: 160 pay Inside IR35 Overtime Hourly Rate: 18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: 160 per day/18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

a keen eye for detail. Excellent communication skills, both written and verbal. Ability to multitask and prioritise in a dynamic, deadline-driven environment. Strong customer service ethos and a collaborative team spirit. Solid proficiency in Microsoft Office (Excel, Word, Outlook). Strong reporting and analytical capabilities. Able to More ❯

Job Title: IT Engineer 1 Location: London - Hybrid Contract Type: 6 months We are seeking a skilled and customer-focused IT Engineer 1 to join our team. The ideal candidate will have at least 3 years of hands-on experience supporting hardware, software, AV equipment, and network systems in … IT equipment and liaise with vendors for support and procurement. Audit and revise IT policies to ensure secure and efficient operations. Provide high-quality customer support to internal users. Minimum Requirements: 3+ years' experience in IT support or similar role. Strong working knowledge of Windows 10/11 and … macOS environments. Excellent troubleshooting, diagnostic, and problem-solving skills. Outstanding customer service and communication abilities. Desirable Skills (Nice to Have): Experience installing and troubleshooting business applications (e.g., MS 365, Adobe products). Basic network troubleshooting skills (e.g., LAN/WAN, IP configurations). This is an urgent vacancy More ❯

Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end-users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self … service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support, field sales, and end-users. This will include lite touch as well as more complex articles. Translate … Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. Detail-oriented and able to meet deadlines independently Experience in customer support, field sales, IT, or technical documentation. Previous contract or project-based writing experience. What we offer you Basic salary up to More ❯

on-site support team based at Heathrow Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customer service skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification More ❯

work of the research team Skills/Experience: 5+ years' experience as a UX Researcher Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills Strong ability to work independently and manage one's time Experience working with data and utilisation numbers to define More ❯

centres are located in key urban business areas, providing businesses with the connectivity and reliability they need to succeed. Their focus on innovation and customer service has made them a trusted partner for business Responsibilities: Give internal and external customers/stakeholders confidence in Commissioning process Deliver commissioning More ❯