20 of 20 Contract Customer Service Jobs in London

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant … initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels ...

estimate, and scope platform changes Design, build, and implement enhancements to the platform Required Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Desirable Experience Experience with ServiceNow Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) certification Experience working in Agile … team Comfortable working under project deadlines Excellent communication and stakeholder management skills Technical Skills Strong ServiceNow development experience (3+ years) Hands-on experience with Service Portal Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP Experience with ServiceNow integrations Ability ...

continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding … troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies ...

continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding … troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies ...

recommendations. Key Responsibilities Proactively identify opportunities and demonstrate value to stakeholders through actionable insights Influence and challenge stakeholders with data-driven recommendations Perform customer segmentation and deep customer behaviour analysis Analyse product interactions and customer journeys to optimise performance Deliver insight-led recommendations across: Customer add-on history Retention strategies and test-and-learn approaches Identification of the most profitable customer segments Monitor and analyse churn and marketing performance metrics Explore and leverage untapped data sources, including: Handset data Customer service data Assess emerging products and advise on strategic direction Skills ...

network connectivity, and user account issues Take full ownership of incidents and requests, ensuring accurate and timely updates in ServiceNow Deliver excellent customer service and ensure issues are resolved within agreed SLAs Team Lead Responsibilities (50%) Maintain and update team planner and rota schedules Coordinate with the manager … regarding: Sickness absences Annual leave requests Arrange appropriate resource backfill where required Support the Service Delivery Manager in handling: Customer complaints Dissatisfaction surveys and feedback Monitor team conduct and escalate any behaviour or performance concerns to the line manager Proactively report operational or service issues to: London ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes Analyse ...

Manager 3 Month Contract | Outside IR35 £300-350 per day My client is a fast-growing ecommerce business focused on delivering an exceptional online customer experience. As part of an exciting period of growth, they are looking for an experienced Website Manager to oversee and optimise their ecommerce website … customer journey. The Role My client is seeking a proactive and commercially minded Website Manager on a 3-month contract basis to take ownership of the day-to-day management and performance of their ecommerce website. The successful candidate will play a key role in improving the online customer ...

sites (car ownership is beneficial). How to Apply: If you are a highly organized IT professional with a strong work ethic and excellent customer service skills, we want to hear from you. Apply today with your updated CV or email on yogeshwari.sen @randstaddigital .com with your availability ...

EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users. ...

recording video streams Able to assist with physical installations Good understanding of Signal flow and compression Troubleshooting mindset Detailed orientated Time management Good customer service skills including excellent verbal communication skills Desirable Skills for the AV Support & Installation Engineer: It will be beneficial if the AV Support & Installation ...

solutions across the stack, including frontend (HTML, CSS, JavaScript) and backend (.NET, C#, Web APIs) Configure and customize Dynamics 365 modules such as Sales, Customer Service, and Marketing Create and manage Dataverse tables, relationships, business rules, workflows, and plugins Develop custom plugins, workflow activities, and integrations using C# … Power Platform solutions, including Power Apps (Model-driven & Canvas), Power Automate flows, and Power BI integration Work with Azure services (Azure Functions, Logic Apps, Service Bus) for scalable integrations Perform data migrations and integrations using tools like KingswaySoft, SSIS, or Dataflows Ensure code quality through code reviews, unit testing ...

solutions across the stack, including frontend (HTML, CSS, JavaScript) and backend (.NET, C#, Web APIs) Configure and customize Dynamics 365 modules such as Sales, Customer Service, and Marketing Create and manage Dataverse tables, relationships, business rules, workflows, and plugins Develop custom plugins, workflow activities, and integrations using C# … Power Platform solutions, including Power Apps (Model-driven & Canvas), Power Automate flows, and Power BI integration Work with Azure services (Azure Functions, Logic Apps, Service Bus) for scalable integrations Perform data migrations and integrations using tools like KingswaySoft, SSIS, or Dataflows Ensure code quality through code reviews, unit testing ...

years of Experience as Salesforce Technical Architect Proven TA experience delivering large-scale, complex digital transformation programmes . Strong Salesforce knowledge across Sales, Service, Commerce (with integration and digital channel alignment exposure). Experience working in Agile/Scrum environments delivering iterative releases. Experience with requirements for customer … . Demonstrated ability to act as a bridge between Salesforce delivery and digital product teams . Desirable Exposure to Sales Cloud and/or Service Cloud and/or Marketing Cloud and/or Agentforce (or comparable AI/agentic customer service capabilities). Experience with ...

strategic asset intelligence manager. Job Purpose: To ensure property information is captured, processed and maintained to the highest standards. To work collaboratively to deliver service outcomes and manage information flows. The outcome of the work is robust property information which supports the strategic management of council homes, their components … improvement of property information. Collate and provide property performance and insight reports as required. Work collaboratively with colleagues across the organisation to ensure effective service provision and achievement of corporate objectives, including contributing to business and service planning and processes. Ensure robust use of the property information governance ...

Hourly Rate: £17.60 What You'll Do: Provide 1st line AV support for teaching spaces and departmental meeting rooms. Respond to AV incidents and service requests promptly. Offer phone and email support to staff, ensuring clear communication. Log and resolve incidents using Service Now . Collaborate with senior … technical AV support experience in a busy, user-facing environment (higher education preferred). Strong troubleshooting skills for AV hardware and software issues. Excellent customer service skills and clear written communication abilities, especially with users who may have limited AV knowledge. A systematic approach to problem-solving ...

Hourly Rate: £17.60 What You'll Do: Provide 1st line AV support for teaching spaces and departmental meeting rooms. Respond to AV incidents and service requests promptly. Offer phone and email support to staff, ensuring clear communication. Log and resolve incidents using Service Now . Collaborate with senior … technical AV support experience in a busy, user-facing environment (higher education preferred). Strong troubleshooting skills for AV hardware and software issues. Excellent customer service skills and clear written communication abilities, especially with users who may have limited AV knowledge. A systematic approach to problem-solving ...

Hempstead and working across London, Herts, Beds and Bucks areas. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Hempstead and working across London, Herts, Beds and Bucks areas. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

offers stockbroking services. *This role is a 12 month FTC* PURPOSE OF THE ROLE The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part … wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. ROLE AND RESPONSIBILITIES Working with the existing team in Sydney and London you will ensure work coming into the team is actioned ...