24 of 24 Contract Customer Service Jobs in London

profitable. Find out more about Ricoh Today What you will be doing The Site Services Specialist will provide high-quality support through the Service Bar within a professional law firm environment. This role is responsible for delivering a range of office services, document processing, and client-facing assistance … ensure smooth daily operations. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications. Print, Copy, Scan & Finishing: Operate and manage print services, including finishing tasks. Floor Walks & Printer Checks: Conduct regular checks to ensure equipment functionality and availability. ...

have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based . The starting salary is £39,000 - £45,000 depending on experience. The Role … Service Local Delivery Analyst you'll be providing local IT systems support , training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently ...

Title: Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management ...

Lewisham Council are seeking an experienced and customer-focused IT Service Desk Analyst to join their on-site support team for an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a fast-paced environment, and is committed … delivering a high-quality service to users across the organisation. About the role As an IT Service Desk Analyst, you will provide both first- and second-line technical support to council staff. You will manage and resolve a wide range of IT incidents and service requests, ensuring ...

Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk ...

Dynamics 365 CE Techno Functional Consultant - OUTSIDE IR35 - 100% Remote Role Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant with strong capability in Field Service and the ability to design and build Power BI reports and dashboards .This role is ideal for someone … platform. You’ll be the main functional SME in front of clients, shaping solutions and guiding successful delivery. Key Responsibilities Dynamics 365 CE & Field Service Lead requirements-gathering workshops with customers to understand business processes, pain points, and objectives. Translate business needs into functional designs, solution blueprints, and configuration ...

Your new role The Service Desk Analyst provides 1st and 2nd line technical support to colleagues in their London HQ. This role is key to delivering a seamless user experience, offering support across hardware, software, and modern workplace tools via phone, email, in-person and remote assistance. What … need to succeed Previous experience in a Helpdesk/Service Desk environment (including telephone support). Strong experience using call logging/ticketing systems. Solid knowledge of Microsoft Windows 11. Experience troubleshooting Microsoft Outlook in a networked environment (permissions, shared calendars, delegation). Familiarity with Microsoft Office applications (Word ...

Experience with hardware/software installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you’re a proactive, solutions-focused Technical Support Specialist who enjoys working ...

forum responses) and assist with developer events and technical conferences Collaborate with internal development teams and management to track performance metrics and continuously improve service quality Requirements Strong observation and analytical skills for troubleshooting and issue identification Ability to manage multiple queries while maintaining professionalism under pressure Understanding … customer service principles and maintaining high quality standards Ability to quickly learn and work with proprietary software systems Strong complex problem-solving abilities Excellent written and verbal communication skills Ability to diagnose and resolve application-related issues Relevant industry experience managing delivery of one or more concurrent projects ...

maintain accurate records. o Efficient time management to handle various responsibilities. Interpersonal Skills: o Ability to work well with cross-functional teams. o Strong customer service orientation to support internal stakeholders. ...

Manager Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation's needs Your duties and responsibilities include: Developing product strategies and roadmaps … design, build, and rollout new products Overseeing all stages of product development, from initial concept to product release Conducting market research to identify customer needs and market trends Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies Defining and monitoring key performance indicators ...

Manager Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation's needs Your duties and responsibilities include: Developing product strategies and roadmaps … design, build, and rollout new products Overseeing all stages of product development, from initial concept to product release Conducting market research to identify customer needs and market trends Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies Defining and monitoring key performance indicators ...

associated end user devices and software. You will have experience also supporting M365 as well as other systems and applications. Candidates must have excellent customer service and stakeholder management skills. This role will be 5 days onsite in Central London. 6 month initial contract Day Rate ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

into functional designs. Excellent communication and stakeholder management capabilities. Preferred Experience in global rollouts, template design, or large transformation projects. Exposure to SAP CS (Customer Service) or SAP LE TRA. Experience working in regulated industries (pharma, life sciences). Personal Besides the professional qualifications of the candidates … place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Key Responsibilities: Lead end to end O2C design includes sales orders, quotations, contracts, deliveries, billing ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

hybrid skillset across delivery/operations/product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML/… release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding/customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. ...

improve future registration processes. Archive registration data in line with policy requirements. Experience needed: Experience in event registration or event technology roles. Strong customer service skills and confidence managing multiple stakeholders. Excellent attention to detail and a high level of accuracy with data. Proficiency with registration platforms (Cvent ...

improve future registration processes. Archive registration data in line with policy requirements. Experience needed: Experience in event registration or event technology roles. Strong customer service skills and confidence managing multiple stakeholders. Excellent attention to detail and a high level of accuracy with data. Proficiency with registration platforms (Cvent ...

contact Collaborate with global teams to maintain standards, document processes, and drive continuous improvements Manage hardware vendor relationships, including equipment life cycle planning and service agreements About You To succeed in this role, you will bring: 5+ years' experience supporting media infrastructure in post-production, studio, or creative environments … media protocols such as Dante or AES67 The ability to work independently while collaborating effectively with international teams A calm, professional approach with strong customer service skills and sound judgement in high-pressure environments If you thrive in fast-paced creative environments and enjoy solving complex technical challenges ...

implementation, moving over 16 instances onto a single version of Salesforce. Vision and mission: Reduces and unifies technology platforms Streamlines the buying experiences Improves customer service and support with better technology Responsib click apply for full job details ...

implementation, moving over 16 instances onto a single version of Salesforce. Vision and mission: Reduces and unifies technology platforms Streamlines the buying experiences Improves customer service and support with better technology Responsibilities : Develop detailed change management plans, including timelines, activities, and deliverables for their relative channel (assisted, delegate ...

implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales … English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance ...