1 to 20 of 20 Contract Customer Service Jobs in London

Windows 10 Operating systems environments would be advantageous but not essential; - Excellent written/oral communication skills including good listening abilities coupled with strong customer service orientation; - Ability to diagnose common PC/laptop faults such as overheating/crashing; Please note that this job falls inside IR35 more »

Manager will support the Senior Cyber Security Manager by conducting assurance activities and being the primary point of contact for suppliers delivering our retail customer services including the IT capability. As a Cyber Security Manager, your main responsibilities will be: Proactively identify, escalate, monitor and manage security risks associated …/IPS. Cloud Security - IaaS, PaaS & SaaS. Knowledgeable in key IAM concepts (Lifecycle and governance, Role Based access control, user provisioning, workflow and self-service management, password management, audit and compliance, single sign on) If this role sounds like something that you would be interested in, please click the more »

you will provide a crucial link between Suma and our customers, by delivering and collecting goods efficiently and safely, ensuring our customers receive excellent customer service. You will complete all necessary paperwork and identify any defects and provide feedback to your co-ordinator. Following all procedures as set out more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality … efficient and cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best more »

troubleshooting services to end users for hardware, software, and network-related issues. This role requires excellent problem-solving skills, strong communication abilities, and a customer-focused attitude. Key Responsibilities : Technical Support : Provide timely and effective technical support to end users via phone, email, or in-person for desktops, laptops … analytical and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Communication : Excellent verbal and written communication skills, with a customer-service-oriented approach. Organisation : Ability to manage multiple tasks and priorities effectively in a fast-paced environment. Teamwork : Collaborative attitude with the ability more »

Insider IR35) Duration: 3 months initially Location: Hybrid/London Activities will include: We are looking for a Lead Software Engineer to join our Customer Services team. The Lead Software Engineer will provide technical expertise needed to explore CMS platform options. This investigation forms part of a wider website more »

Deployment Engineer (Windows 11 Laptop) wanted Azure/InTune/Application Deployment/Telephony Systems/VPN (Global Protect) and/or Hornbil Service Manager ITSM. Our client are looking for a Contract employment engineer working for a Council in London If interested, please see more details below: Rate … Exposore to Azure InTune Experience in application deployment Experience with telephony systems Experience working with VPNs, ideally Global Protect Experience of ITSM (ideally Hornbil Service Manager or similar) Deliver exceptional customer service to internal and external stakeholders If interested, please get in touch Thanks Charlie more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

role of Technical Account Manager is part of the professional services team and is a post-sale focussed technical support and advisory role. The customer interaction begins before they go live on the contact centre platform and works closely with the customer from that point forward to ensure … their success. You will join a team of seasoned account managers and technical professionals with the aim to exceed customer expectations, improve process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face … The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements more »

Job Advertisement: Service Desk Analyst Job Title: Service Desk Analyst Location: Flexible across sites in Newham and Havering Accountable to: Senior Service Desk Analyst Line Management Responsibility: None Job Purpose: Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and … service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence. Implement and support practices that meet our objectives for security, financial … including out-of-hours support with additional payment. Specific Responsibilities: Handle incident requests according to agreed procedures, providing an effective interface between users and service providers. Register and categorise incidents, making initial diagnoses and advising of known solutions or allocating to other service areas for resolution. Provide advice more »

of own work, as well as assisting colleagues with QC tasks. Knowledge/Experience 3 years or above of presentation support in a corporate, service-oriented environment, ideally in a financial institution Qualifications Bachelor's degree, Diploma OR equivalent 3 years or above of relevant work experience in a … corporate, service-oriented environment OR demonstrated ability to meet the job requirements through a comparable work experience Skills Advanced knowledge of Microsoft Office (PowerPoint, Excel and Word) Intermediate knowledge of Adobe Creative Suite (ie Illustrator, Photoshop, Acrobat Professional) Competencies Strong interpersonal, customer service and communication skills (oral more »

Service Desk Analyst £200 - £280 per day Inside IR35 DOE On site full time - White City, West London Our client, a leading financial technology company, are looking for an experienced Service Desk Analyst join their team and hit the ground running. It will be on a contract basis … communication channels such as Slack and respond timely to user requests Maintain Asset database entries by adding, checking out and checking in assets. Support Service Desk Manager in stock management of hardware and software licenses. End user access in accordance with JML and password reset guidelines. Desktop support of … Active Directory, Entra ID/AAD & Group Policy Exchange AWS, Windows & Linux environments Office hardware & network support MDM - Phones, laptops & tablets Asset management Customer Service Skills with a polite and professional manner as you will be supporting internal stakeholders. In line with the Conduct Regulations 2003, when advertising more »

/VIP Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customer service experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver …/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active Directory, group policy, logon problems including remote logon issues). 365 and Exchange administration - eg mailbox limits, mailbox sharing, ISP/DNS/MX issues. Smartphone email support (eg mailbox setup and synchronisation issues … . Service now experience Able to build relationships and rapport with clients in a face to face environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. more »

South East. We understand the importance of security and vetting within Education which is why our standards are very high. We focus on excellent customer service and a consistent and thorough approach to Safeguarding and Vetting as well as a structured and detailed registration process.} Recommend a friend more »

Azure DevOps. Commercial understanding of .Net and web frameworks. Strong knowledge of Cloud-based software support in Microsoft Azure Experience in a data-driven, customer service-focused environment. Ability to debug complex calculations and work with grid infrastructure. Flexible to go 2 days on site. Nice to have more »

on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »

enterprise applications environment with experience across full application lifecycle. Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services. Experience of working within system analysis and design with proven experience of providing recommendations and more »

Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »

are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle from … applications environment with a focus on supporting and configuring Revs and Bens systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance … service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to enhance functionality and performance. Work closely with key business areas to understand evolving requirements and more »

extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory Must have experience with Autotask ticketing Strong Customer Service skills. If you are interested in this role and would like to understand more then please click apply. more »