Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager/CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Customer Journey Ownership Lead the design, delivery, and continuous optimization of end-to-end customer journeys … e.g., onboarding, purchase, adoption, support). Define the vision and KPIs for digital journeys, ensuring alignment with business goals and customer needs. Act as the voice of the customer — using insights, data, and feedback to champion improvements across digital touchpoints. Digital Strategy & Execution Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Performance … Optimization Monitor journey performance using analytics and customer feedback, identifying friction points and opportunities. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Bachelor’s degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital product, journey, or experience management. Strong knowledge More ❯
Technical Web Analyst - Contractor Agency London - Remote £225-£250 per day - Outside IR35 An innovative digital agency working across the Hospitality, Travel, Food & Drink, and Entertainment sectors is seeking an experienced DigitalAnalytics Implementation Contractor to join their dynamic team. This exciting opportunity is perfect for an analytics professional who thrives in a fast-paced, collaborative … environment and is passionate about turning data into strategic business insights. As the Lead Analytics Contractor, you will be pivotal in managing and executing analytics initiatives for multiple digital clients. Your primary focus will be on technical implementation, including setting up and maintaining GTM containers, tracking plans, and tagging. You will also analyse data, create dashboards, and … provide actionable insights to both internal teams and clients. Role & Responsibilities: Lead technical analytics setup and management for client campaigns Implement and optimise GTM containers, tracking plans, and tags Perform in-depth data analysis to support marketing and business strategies Collaborate with creative and performance teams to ensure accurate data collection Manage and maintain client analytics accounts and More ❯
GA4 and GTM Implementation Contractor Agency London - Remote £225-£250 per day - Outside IR35 An innovative digital agency working across the Hospitality, Travel, Food & Drink, and Entertainment sectors is seeking an experienced DigitalAnalytics Implementation Contractor to join their dynamic team. This exciting opportunity is perfect for an analytics professional who thrives in a fast-paced … collaborative environment and is passionate about turning data into strategic business insights. As the Lead Analytics Contractor, you will be pivotal in managing and executing analytics initiatives for multiple digital clients. Your primary focus will be on technical implementation, including setting up and maintaining GTM containers, tracking plans, and tagging. You will also analyse data, create dashboards … and provide actionable insights to both internal teams and clients. Role & Responsibilities: Lead technical analytics setup and management for client campaigns Implement and optimise GTM containers, tracking plans, and tags Perform in-depth data analysis to support marketing and business strategies Collaborate with creative and performance teams to ensure accurate data collection Manage and maintain client analytics accounts More ❯
Customer Experience/Digital Journey Manger- London/Hybrid- 12 Months- £250-£285 PAYE A global technology company are looking for an experience Customer Experience/Digital Journey Manager to join their team on an initial 12 month assignment. The successful candidate will take ownership of key customer journeys, ensuring they are simple, intuitive and deliver measurable value … at every stage. Responsibilities: Lead the design, delivery, and continuous optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and KPIs for digital journeys, ensuring alignment with business goals and customer needs. Act as the voice of the customer - using insights, data, and feedback to champion improvements across digital touchpoints. Translate … strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Drive personalization and segmentation strategies to create differentiated experiences for different customer types. Ensure all digital journeys are compliant, accessible, and aligned with brand promise. Monitor journey performance using analytics and customer feedback, identifying friction points and opportunities. Lead test-and-learn experiments (A/B More ❯
Digital Content Manager - SEO - Contract Agency £250-£300 per day - outside IR35 London - Hybrid We are on the lookout for a motivated and creative Content Manager with expertise in SEO and digital content strategies to join a dynamic Digital practice. You will oversee the delivery of content projects, enhance search engine performance, and drive innovative approaches to … digital marketing. You will have the opportunity to shape a high-performing team, foster client relationships, and contribute to industry-leading digital growth. Role & Responsibilities Understand client needs and craft well-structured, commercially viable proposals. Build and maintain strong relationships with mid-tier clients. Lead business development initiatives, identifying growth opportunities in AI-driven search. Oversee multiple large … sharp eye for detail. Strong track record of successful client engagement and delivery. Deep understanding of core marketing disciplines-including SEO, AI search, and content marketing. Working knowledge of analytics tools, content management systems, keyword research, and SEO technologies. Ability to identify and develop new business opportunities. Enthusiastic team player with a desire to contribute to a collaborative, innovative More ❯
THE COMPANY This global business is rapidly scaling its competitions and digitalanalytics capability, creating a brand-new vertical for revenue management. With reporting still heavily manual in the UK market, the company is investing in building a modern, scalable data infrastructure - and they're looking for a contractor to help lay the foundations. THE ROLE As a … Contract Analytics Engineer, you'll play a pivotal role in setting up the data warehouse and enabling self-serve reporting for the business. Your responsibilities will include: Supporting the design of the data model in Redshift. Implementing a Medallion architecture (bronze, silver, gold). Using DBT to model data, configure tables, and set up tests (including unit testing). More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
storytelling and impact. Act as a trusted advisor, bringing an analytical lens to performance marketing discussions. What We're Looking For Strong analytical background, ideally in performance marketing or digital analytics. Good understanding of SEO/SEM metrics, but this is not a hands-on optimisation role. Excellent communication skills - able to distil data into clear insights for both … technical and non-technical stakeholders. Confident working with dashboards (Google Analytics, Looker, Tableau, or similar). Self-starter, able to hit the ground running in a fast-paced SaaS environment. Contract Details Start: ASAP Rate: £300-£400 per day (Outside IR35) Location: Fully remote (UK-based) Duration: Until end of year More ❯