1 of 1 DemandTrendContract Junior IT Support Jobs in London

Robert Half Technology are assisting a technology innovation agency to recruit a Junior IT Support Engineer on a 3 month contract basis - London based Role The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience. Diagnose and resolve hardware, software, and … network issues primarily in a Windows-based environment. Support desktop and laptop configurations, installations, and troubleshooting. Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365. Assist with IT on boarding and off boarding, including setting up new user devices and accounts. Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and … VPN solutions. Work closely with senior IT staff and escalate complex issues as needed. Document IT issues and resolutions in the ticketing system to improve troubleshooting processes. Assist in IT projects such as system upgrades, software deployments, and security improvements. Profile The Junior IT Support Engineer will ideally have c1-2 years of experience More ❯