2nd line Support Engineer
London, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
+3 months+ +On site in Richmond +Inside IR35 +£200 - £215 a day Skills: +2nd line support +ITIL +Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and warranty for end user equipment The role: Responsible for providing … set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and … an IT support organization Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and warranty for end user equipment Experience with researching complex issues More ❯
Employment Type: Contract
Rate: £200 - £215/day
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