2 of 2 Contract Marketing Automation Jobs in London

lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation, email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams … ensuring our CRM activity delivers a consistent omnichannel customer experience. Key Responsibilities: Identify, build and optimise automated customer journeys, triggers and lifecycle communications. Monitor automation and campaign performance, using insights to identify opportunities for optimisation and improvement. Support the team in developing a new membership welcome journey ...

exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities Own the CRM communications calendar across email, SMS, push, and direct marketing channels. Deliver personalised, data-driven campaigns that drive engagement … Lead testing and optimisation programmes, including A/B and control group testing. Analyse campaign performance and provide actionable insights to stakeholders. Collaborate with Marketing, Data, Personalisation, Content, and Technology teams. Manage and develop a team of CRM professionals. Ensure CRM best practice, GDPR compliance, and operational excellence. Experience ...