Service Design Analyst
- Hiring Organisation
- DGH Recruitment Ltd
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £70000 - £80000/annum
including drafting templates and structured documentation. Collate service requirements, capturing user feedback and insights to inform service design. Consolidate service information to support the development of service blueprints and interaction models. Create and maintain templates to enable consistent service design activities across enterprise and functional teams. Analyse data … Experience in process mapping and supporting structured service design activities. Understanding of service design and operating model principles. Experience contributing to customer journey mapping, persona development, or related service experience frameworks. Proficiency in data visualisation and analysis tools, including Power BI and Excel. Ability to generate insights that ...