2 of 2 Contract Remedy ITSM Jobs in London

Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. What you'll be doing: Maintain and support the existing Remedy ITSM platform, including … knowledge transfer to ensure team continuity. What you'll bring: Active SC clearance (eligible candidates will be considered). Experience maintaining Remedy ITSM platforms, including integrations and server structures. Strong troubleshooting skills, particularly with log analysis. Ability to support migration projects and review ITIL solutions. Knowledge ...

process-driven service. Operating with a high degree of autonomy, the post holder will manage end-to-end service requests via IT Service Management (ITSM) tools (e.g. ServiceNow, Remedy), ensuring timely fulfilment in line with agreed service levels and organisational priorities. The role has lead responsibility … efficient allocation and delivery of ICT equipment, while maintaining accurate asset records and audit trails. Through robust reporting and data analysis (e.g. Excel and ITSM reporting tools), they will monitor performance, identify trends, and support data-driven decision making. Working collaboratively with a wide range of stakeholders across ...