16 of 16 Contract Root Cause Analysis Jobs in London

stakeholders to define, implement, and support data flow and routing logic Translate business requirements into technical solutions with a strong focus on performance, reliability, and maintainability Perform troubleshooting and root cause analysis across complex systems in high-pressure trading environments Support deployment, monitoring, and validation of production systems in an Agile/DevOps workflow Gain a deep More ❯

where you'll play a critical role in safeguarding a world-class financial institution. What You'll Do: Responsible for end-to-end incident response operations, including triage, containment, root cause analysis, and post-incident reporting. Perform threat hunting and proactive detection using frameworks like MITRE ATT&CK and threat intelligence. Maintain and enhance SOC playbooks, runbooks More ❯

for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and root cause analysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯

for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and root cause analysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯

incident response, with a strong focus on Microsoft Sentinel. Key Responsibilities: Monitor security alerts and log data using Microsoft Sentinel and related SIEM tools Respond to security incidents, performing root cause analysis and recommending remediations Conduct vulnerability assessments and support threat detection activities Assist with the configuration and optimisation of the organisation's security infrastructure Collaborate with … Experience: Proven experience in a cyber security analyst or SOC analyst role Strong hands-on knowledge of Microsoft Sentinel and broader SIEM technologies Solid understanding of threat detection, log analysis, and incident response workflows Experience working in a public sector or regulated environment is highly desirable Ability to clearly communicate security issues and provide actionable advice to stakeholders This More ❯

a detailed understanding of Visualisation best practice. Consume and understand complex specifications and turn these into valuable product driven outputs Analyse issues with reports and data discrepancies to drive root cause analysis Collaborate with engineers, testers, and other team members to ensure quality and timely delivery Communicate effectively with all levels of stakeholders, both verbally and in … engagement in Tableau Community via an active Tableau Public profile. Advantageous to have had experience in application and desktop migrations, particularly within a Citrix environment Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc. Experience in working with agile methodologies, such as Scrum and Kanban Excellent communication, presentation, and facilitation More ❯

all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct root cause analysis on problems, employing recognized problem-solving methodologies to uncover the underlying issues and prevent recurrence. Proactively use alerting and incident trend information to prevent avoidable More ❯

all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct root cause analysis on problems, employing recognized problem-solving methodologies to uncover the underlying issues and prevent recurrence. Proactively use alerting and incident trend information to prevent avoidable More ❯

The role will involve the creation and implementation of DNS subzones where necessary, as well as resolving any DNS-related issues that may arise. You’ll carry out detailed root cause analyses and help define long-term solutions to prevent reoccurrence. Strong documentation will also be key—this includes maintaining DNS configuration records, policy documents, and operational procedures More ❯

swift resolution and customer satisfaction. Monitor and manage customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct root cause analysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance … is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite More ❯

practices align with industry standards (e.g., ISO 27001, Cyber Essentials) Assist with Business Continuity Management (BCM) - including BIAs, BCPs, exercises, and training Manage and respond to security incidents, conducting root cause analysis and recommending improvements Deliver risk assessments , Data Privacy Impact Assessments (DPIAs) , and third-party compliance checks Handle client cyber due diligence questionnaires and close remedial More ❯

a traceability matrix (if relevant), and will involve the appropriate staff or teams during the QA, testing and delivery of changes, including helping to resolve any issues. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain … documentation and ensure traceability of requirements throughout the project lifecycle. Leading the investigations and detailed analysis of incidents and process exceptions including a strategic approach to root cause analysis More ❯

a traceability matrix (if relevant), and will involve the appropriate staff or teams during the QA, testing and delivery of changes, including helping to resolve any issues. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain … documentation and ensure traceability of requirements throughout the project lifecycle. Leading the investigations and detailed analysis of incidents and process exceptions including a strategic approach to root cause analysis More ❯

by the GCC team. Identify and prioritize the technical deliverables of platform components; participate and recommend the direction of the platform and ensure completeness of requirements and functional architecture analysis for the design and implementation of solutions. Collaborate and develop towards a single and unified interface Agent Desktop solution, focusing on functionality (agent and administrator) to manage phone, email … and chat. Lead/coordinate technical support efforts related to contact center application, perform root cause analysis, resolve escalated cases, and inform future preventative measures. Monitor, measure, and analyze product metrics, such as availability, utilization, capacity, service outages and feature adoption to ensure continued, uninterrupted operation. Essential Experience/skills Experience designing, implementing, and supporting cloud contact … collaborate with peers and other technical teams to achieve product/solution integration deliverables (CTI, analytics, CRM, other integrations). Experience in defining technical requirements, providing data and system analysis, facilitate cross functional solutions and creating complex call flows to integrate with omnichannel offerings. They are looking for the right candidate to start asap, so if you are available More ❯

that includes: Assembling and disassembling prototypes from drawings and schematics Executing structured tests to evaluate performance and reliability Capturing teardown findings with notes, photographs, and insight Supporting engineers with root cause investigations and improvements Maintaining a clean, well-organised lab space with fully calibrated kit Collaborating closely with product designers, engineers, and quality teams What We're Looking … Ability to follow technical instructions, drawings, and schematics accurately Strong documentation habits and a keen eye for detail Bonus Skills: Experience with 3D printers or CNC machinery Familiarity with root cause analysis tools (Fishbone, 5 Whys, etc.) Previous involvement in structured design or engineering validation projects Why This Role? You won't just be assembling prototypes-you More ❯

ML solutions Ability to work independently and drive outcomes Project Focus Areas: Working with text-type data such as software logs and network readings Building tools and models for: Root cause analysis Test case prioritisation Test script generation Compensation: Senior-Level Engineers: £550-£575/day This is a high-impact role within a collaborative, technically driven More ❯