16 of 16 DemandTrendContract Root Cause Analysis Jobs in London

relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior … Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯

relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior … Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯

onsite in Bristol/Start: ASAP/3 months contract + possible extension Inside IR35 Your key accountabilities within the RAN & E2E Performance domain are: Experties in UE log analysis, Wire shark tracing and E2E analysis. Act as a lead for Capacity related evenets. Indentifying the root cause and define measures to improve underperforming KPIs Analysing Drive … Test logs and Network protocol traces for underperformance & defects in ESN PTT over SRTP. Investigate detected and reported Systematic issues within this element of the ESN Service. Performance root cause analysis using multiple sources of data primarily from: UE Application events/L1/L2/L3 information Drive Test UE logs/Wireshark covering OSI L1 … data. OSS performance data Change logs. Outline and ensure peer teams capture and deliver RAN Design & Performance team requirements in their deliverables. Technical Expertise: Expert knowledge of UE logs analysis Expert understanding of Acuver UE logging tools. In depth knowledge of Mobile networks particularly 4G & Public Safety functionality over LTE with particularly deep understanding design and operation. In depth More ❯

related to Linux, Windows, Oracle, SQL, networking (TCP/IP, DNS, firewalls, switches), and related systems. Develop and maintain shell scripts, SOAP integrations, Jasper Reports, and database queries. Provide root cause analysis and corrective actions for reported system incidents. Collaborate with cross-functional teams and customers to ensure high-quality service delivery. Maintain compliance with industry standards More ❯

greater value for money (VFM) and improved service delivery. Key Responsibilities: Discovery Phase Review data service contracts and assess current SLAs for efficiency, effectiveness, and value for money. Behavioural Analysis Engage with service providers and consumers to understand behaviours, motivations, and challenges. Conduct root cause analysis to identify areas for innovation in service use. Operating Model More ❯

subnets, routing, security groups, load balancing, Route 53 Proficiency in scripting (Python, Bash, or PowerShell) for automation Version control expertise with Git (GitHub/GitLab) Incident response, debugging, and root cause analysis in cloud environments Excellent communication and collaboration skills Desirable Skills: Experience with Java, Spring, or JavaScript frameworks (React, Angular.js) Knowledge of authentication solutions ( OAuth 2.0 More ❯

Monitoring (RUM) API integration of Dynatrace with external systems Ideally, you will have Davis AI to: Automatically detect anomalies and performance degradations. Correlate events across the full stack for root cause analysis. Provide predictive insights and proactive recommendations. Your Responsibilities: Collaborate with Application Stewards and Site Reliability Engineers (SREs) to identify and verify critical assets for monitoring. Work … collaboration with Application Stewards and SREs. Participate in workshops with third-party software suppliers to review observability standards. Bonus Points: Skills in correlating events across the full stack for root cause analysis. Key Attributes: Ability to manage competing priorities in a fast-paced environment. Flexibility and a pragmatic approach to problem-solving. A delivery-oriented mindset coupled with More ❯

glass tables to visualize key business services. Utilize Splunk ES for security event monitoring and correlation searches. Automate tasks and integrate systems using Python, Shell, or Perl scripting. Perform root cause analysis and anomaly detection by analyzing complex log data. Requirements: 10+ years experience in observability, with deep expertise in Splunk, especially ITSI. Proficiency in Scripting (Shell More ❯

critical assets. Analyse and extend Dynatrace coverage across complex applications. Configure, optimise, and automate monitoring within the Dynatrace toolset. Provide AI-driven insights (via Davis AI) for anomaly detection, root cause analysis, and proactive recommendations. Support operational resilience by embedding observability standards and best practices. Engage in workshops with third-party suppliers to review and improve observability More ❯

Query Language (DQL) and Grail for advanced data analytics Integration with external systems via APIs in complex environments Experience with Davis AI in order to: Correlate events for effective root cause analysis Provide predictive insights and proactive recommendations Automatically detect anomalies and performance degradations Candidates will need to show evidence of the above in their CV in More ❯

Query Language (DQL) and Grail for advanced data analytics Integration with external systems via APIs in complex environments Experience with Davis AI in order to: Correlate events for effective root cause analysis Provide predictive insights and proactive recommendations Automatically detect anomalies and performance degradations Candidates will need to show evidence of the above in their CV in More ❯

management. Cloud & Container Security: Expertise in AWS, Azure, GCP, Docker, and Kubernetes. Security Governance: Experience developing and enforcing security standards. Incident Response Leadership: Skilled in leading incident response and root cause analysis. Training & Mentorship: Ability to upskill teams on DevSecOps best practices. Please apply with your updated CV if the role is of interest More ❯

management. Cloud & Container Security: Expertise in AWS, Azure, GCP, Docker, and Kubernetes. Security Governance: Experience developing and enforcing security standards. Incident Response Leadership: Skilled in leading incident response and root cause analysis. Training & Mentorship: Ability to upskill teams on DevSecOps best practices. Please apply with your updated CV if the role is of interest More ❯

environments and working with customers to understand their business and technical requirements, and shaping technical solutions to meet them Excellent problem-solving skills and the ability to independently perform root cause analysis. Must have: Web applications expertise using modern web technologies (e.g. CSS, HTML, HTML5, JavaScript, jQuery). Knowledge in UX design principles and ability to apply them More ❯

systems via APIs in complex environments. * Ideally, you will have leveraged Davis AI to: o Automatically detect anomalies and performance degradations. o Correlate events across the full stack for root cause analysis. o Provide predictive insights and proactive recommendations. More ❯

external systems via APIs in complex environments.* Ideally, you will have leveraged Davis AI to:o Automatically detect anomalies and performance degradations.o Correlate events across the full stack for root cause analysis.o Provide predictive insights and proactive recommendations. More ❯