25 of 25 Contract Root Cause Analysis Jobs in London

communication plans are executed effectively during major incidentsto keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA requirements … impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoeto ...

communication plans are executed effectively during major incidents to keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA … impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoe ...

Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

transparency and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools(e.g., ServiceNow) to maintain governance and enable effective reporting. Conduct structured root cause analysis (RCA) for recurring or high-impact incidentsto identify underlying issues and implement permanent fixes. Log and track problems through … Incident and Problem Management, or IT operations, preferably in the banking or financial services sector. Proven track record in managing major incidents and driving root cause analysis in complex, global environments. Experience working in regulated industries (e.g., banking, financial services) with exposure to SOX, GDPR, PRA/ ...

transparency and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools (e.g., ServiceNow) to maintain governance and enable effective reporting. Conduct structured root cause analysis (RCA) for recurring or high-impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through … Incident and Problem Management, or IT operations, preferably in the banking or financial services sector. Proven track record in managing major incidents and driving root cause analysis in complex, global environments. Experience working in regulated industries (e.g., banking, financial services) with exposure to SOX, GDPR, PRA/ ...

highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports … dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce ...

including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing, and maintaining disaster recovery and backup solutions for critical systems. Strong analytical skills for root cause analysis and implementing effective technical solutions. Bachelor's degree in Computer Science, Information Security, Engineering, or a related discipline (or equivalent … security, availability, and resilience of essential national systems. It combines deep technical expertise with strategic leadership. Lead investigations into faults, outages, and incidents, producing root cause reports and implementing corrective and preventive measures Maintain all SPOP & SSN infrastructure components to the highest standards, applying security patches and compliance ...

prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring … platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold ...

incident handling, reduce friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis, and project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely … proactively identifying gaps in speed, quality, or process adherence. Workflow Coordination: Coordinate investigation and incident workflows, ensuring accurate assessment, assignment, and progression across teams. Analysis & Continuous Improvement: Root Cause Analysis (RCA): Conduct deep-dive analyses to uncover root causes, systemic patterns, and recurring trends. Analytical ...

Senior Data Analyst - Data Governance/Mapping - sought by investment bank based in London *inside iR35 - umbrella* Key Responsibilities Conduct root cause analysis of data issues and implement effective solutions. Manage and resolve data-related issues independently or collaboratively. Perform data modelling, mapping, and standardisation activities. Profile … established standards. Oversee data retention practices and coordinate offshore resources. Provide guidance and mentorship to junior analysts. Hands-on use of data interrogation and analysis tools. Skills & Experience Strong data analysis and interrogation capabilities. Experience in issue management and problem-solving. Proficiency in data modelling and profiling techniques. ...

likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation … ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping ...

likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation … ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping ...

maintain integrations between Oracle systems and other business applications. Ensure data integrity, security, and compliance within all Oracle financial modules. Troubleshoot complex issues, perform root cause analysis, and implement long-term fixes. Optimise system performance and streamline financial workflows through automation and enhancements. Provide technical leadership, mentoring ...

cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes). Develop and enforce security policies, standards, and best practices. Lead incident response and root cause analysis for security-related issues. Mentor and train teams on DevSecOps principles and tools. Contract: 6 Months Rolling Rate ...

cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes). Develop and enforce security policies, standards, and best practices. Lead incident response and root cause analysis for security-related issues. Mentor and train teams on DevSecOps principles and tools. Contract: 6 Months Rolling Rate ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements with Product ...

using Flow Builder. Support voice and chat channels and integrate solutions with external systems (e.g., Dynamics 365 ). Manage incidents, troubleshoot issues, and perform root-cause analysis using tools like CloudWatch . Collaborate with telephony, IT, and architecture teams, and help upskill colleagues on AWS Connect. Produce ...

ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform root cause analysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues ...

processing workflows Monitoring, debugging, validation scripts AWS Support/Operations: Troubleshooting ETL failures, performance bottlenecks, pipeline issues Monitoring cloud workloads (CloudWatch, CloudTrail) Handling incidents, root-cause analysis (RCA), patching & releases Cost optimization and resource usage tracking Data quality checks for telecom data pipelines Roles & Responsibilities Provide ...

solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery ...

full backup/restore coverage for on-prem, Azure, and O365 workloads. Manage backup policies, SLAs, retention, immutability, and compliance. Troubleshoot backup issues, perform root-cause analysis, and deliver fixes. Support audits, DR processes, and cross-team projects. Essential Skills Strong hands-on Rubrik experience. Hybrid infrastructure ...

next 3 weeks . Key Responsibilities Business-as-Usual (BAU) Support Handle SAP FieldVu tickets and requests raised through IT support processes. Conduct root cause analysis and resolve recurring or high-priority issues. Provide expert troubleshooting and functional support across FieldVu configuration and integrations. Configuration, Enhancements ...

functional and technical specifications. Support the design, development, and testing of reporting solutions for MIFID II, EMIR, SFTR, and other applicable regulations. Perform data analysis and validation. Monitor and troubleshoot reporting issues. Maintain documentation of data flows, system interfaces, and reporting logic. Participate in regulatory change initiatives and impact … teams (development and QA) on all facets of transaction reporting within the banks EMEA business to ensure optimal delivery of change. Perform detailed data analysis, identifying transaction reporting issues, back reporting datasets, and supporting root-cause analysis. Mentor product analysts in transaction reporting requirements, business/product ...