18 of 18 Contract Service Design Jobs in London

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Role: Service Designer Location: London (Remote) Duration: 6 Months Day rate: £490 via Umbrella Are you a thoughtful, intuitive designer who brings care, clarity, and calm to complex service challenges? We're looking for a Service Designer with strong NHS experience to help shape kinder, more seamless … journeys for patients and frontline teams. In this role, you'll gently untangle service issues, understand needs in depth, and bring people together to reimagine how care could flow in a more supportive and human way. What you'll be doing Exploring current services to uncover pain points, unmet ...

worked within a large fast paced environment - start up mentality - outstanding communication skills - Need to have experience in setting up/shaping designing/service Design/Support Models. Ideal candidate will have significant experience working in around EUC/Workplace as a Service Delivery/Service ...

Business Analyst, you will have gained experience working on a varied range of projects from process improvement, digital transformation, change facilitation and service design/improvement. Reporting to the Lead Solution Architect and Designer, you will be responsible for assessing the business model and its integration with technology … activities, providing information, and generating solutions as determined within the projects. Knowledge, Skills & Experience: Experience of working within a complex delivery environment Analysis/design of financial transaction matching & reconciliation workflows in high-volume/high-availability, time-Critical Use Cases that leverage multi-vendor infrastructure and inputs Analysis ...

Business Analyst, you will have gained experience working on a varied range of projects from process improvement, digital transformation, change facilitation and service design/improvement. Reporting to the Lead Solution Architect and Designer, you will be responsible for assessing the business model and its integration with technology … activities, providing information, and generating solutions as determined within the projects. Knowledge, Skills & Experience: Experience of working within a complex delivery environment Analysis/design of financial transaction matching & reconciliation workflows in high-volume/high-availability, time-Critical Use Cases that leverage multi-vendor infrastructure and inputs Analysis ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … translating ambiguity into clarity. Comfortable working in Agile environments and iterative delivery teams. Experience engaging senior stakeholders and facilitating structured workshops. Familiarity with GDS service design standards and accessibility best practices. Other Information If this role is of interest to you or you would like further information, please ...

working on Programmes relating to legacy systems, mapping out what to keep etc Experience of working directly onsite in a Clinical environment Experience in Service Design Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...

working on Programmes relating to legacy systems, mapping out what to keep etc Experience of working directly onsite in a Clinical environment Experience in Service Design Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...

Cleared Service Designer £450 Outside ir35 Remote Start 5/1End 30/06Requirements SC Clearance Public sector experienceIf you are interested please get in touch with your ...