25 of 25 Contract Service Design Jobs in London

Cleared Service Designer - Remote - £540/day Inside IR35 We are seeking an experienced Service Designer with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping … services that are effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service ...

Cleared Service Designer (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: Up To £600 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a M id-Senior Level SC Cleared Service Designer … Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across delivery teams. The Role You will take ownership of service design activity across ...

title: Service Designer Rate: £558 per day inside ir35 Contract: 6 months Location: Remote SC security clearance is required for this role Job Summary We are seeking an SC-cleared Service Designer with strong Public Sector and Government Digital Services (GDS) experience to lead the design … scalable services that meet both user needs and policy intent, working closely with multidisciplinary teams to support major digital transformation programmes. Responsibilities Lead the service design of end-to-end services that meet user needs and deliver policy intent Design user-centred services ensuring accessibility and usability ...

services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders, you will embed user-centred design … surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research ...

Book of Record (ABOR). Responsibilities include defining the technical roadmap, influencing strategy, and ensuring scalable, resilient systems for long-term growth. Systems Evolution Design and oversee integrated PMS, IBOR, and ABOR architecture. Lead system transitions, integrations, and modernization. Investment Lifecycle Architecture Architect solutions for complex events: capital calls … distributions, multi-tier funds, and valuation. Ensure architectural alignment across private equity and debt lifecycles. Service Design Leadership Lead Service Design workshops; translate requirements into scalable technical blueprints. Champion long-term architectural integrity. Architectural Output & Governance Produce high-quality architectural artefacts (HLDs, LLDs, integration patterns) aligned ...

Book of Record (ABOR). Responsibilities include defining the technical roadmap, influencing strategy, and ensuring scalable, resilient systems for long-term growth. Systems Evolution Design and oversee integrated PMS, IBOR, and ABOR architecture. Lead system transitions, integrations, and modernization. Investment Lifecycle Architecture Architect solutions for complex events: capital calls … distributions, multi-tier funds, and valuation. Ensure architectural alignment across private equity and debt lifecycles. Service Design Leadership Lead Service Design workshops; translate requirements into scalable technical blueprints. Champion long-term architectural integrity. Architectural Output & Governance Produce high-quality architectural artefacts (HLDs, LLDs, integration patterns) aligned ...

Role Details Job Title: TBM Service Designer Working Model: Hybrid (3 days per week at office) Office Location (if hybrid/office based): 1 Coleman St, London EC2R 5AA Role Description The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management … maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. This role will deliver key work across the TBM maturity programme, shaping how TBM is used, governed, operated and adopted. The role acts as the connector ...

working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer- Outside IR35- 6 month contract - £550 per day Key responsibilities Develop and maintain service blueprints and end-to-end journey maps Map operational finance processes (e.g. transfers, holds, reporting … reconciliation) Lead on data mapping across the service Identify and map external touch points and dependencies Highlight gaps, risks, hand-offs and non-happy paths across the service Ensure service design reflects technical constraints and delivery reality Contribute actively within sprint cycles and supporting delivery Essential ...

Title:Service Designer Rate: £525 (Inside IR35) Duration: 6Months Location: Remote - One day onsite in Manchester per week Clearance: BPSS Stages: 1 Stage Must Have Government Experience Key Responsibilities Design and map end-to-end services , considering people, processes, policies, data, and technology Apply user-centred design … vulnerable users Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows Identify pain points, risks, and opportunities across the service lifecycle Support teams through Discovery, Alpha ...

engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards … using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects. You will join established cross functional teams, you will lead and coordinate user research activities, ensuring ...

Senior Service Designer (GDS Experience) Rate: £450 per day (Inside IR35) Location: Remote Contract: 6 months initial We're supporting a central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user … sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through to live, ensuring alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing ...

Service Designers - Government Contract Opportunity (GDS Experience Required) Sector: Government IR35 Status: Inside IR35 Location: Fully Remote Contract Length: Initially until end of March Extension: Likely 3-month rolling extension thereafter £400-£450pd (Inside IR35) We are currently seeking experienced Service Designers to join a high-profile Government … programme, supporting large-scale public service transformation initiatives. Role Overview As a Service Designer, you will play a key role in shaping and improving end-to-end services, ensuring they are user-centred, accessible, and aligned with Government Digital Service (GDS) standards and service assessments. ...

senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector. I am working with a firm who are looking to bring on a Senior Service Designer on a contract basis, the role would run until … would hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices Requirements Professional experience in service design (lead criteria) Professional experience of working with Interaction Design, Content Design and User Research (lead criteria) Demonstrable experience designing systems ...

Title: Customer Proposition Design Analyst Location: London - Flexible working Contract type: Contractor - 8 Months, likely to extend (Starts in April) IR35: Outside Core Purpose of the Role Cedar is supporting the delivery of a significant strategic transformation programme focused on increasing competition, resilience and service reach within … accessible and scalable propositions across multiple workstreams, including assisted services, automated solutions and new hub models. Responsibilities Lead the development of customer journeys and service blueprints, ensuring clarity of steps, pain points, interactions and value exchanges across all propositions. Conduct research and insight gathering using qualitative and quantitative methods ...

with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong interaction design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user … centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design ...

hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices Requirements Professional experience in interaction design at Lead level Professional experience of working with Service Design, Content Design & User Research Experience using the GDS Design System … ability to prototype using the GDC prototyping kit (lead criteria) Experience working in the GDS service standard and undertaking service assessment Understanding of digital accessibility, relevant guidance and legislation ...

hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices Requirements Professional experience in interaction design at Lead level Professional experience of working with Service Design, Content Design & User Research Experience using the GDS Design System … ability to prototype using the GDC prototyping kit (lead criteria) Experience working in the GDS service standard and undertaking service assessment Understanding of digital accessibility, relevant guidance and legislation ...

have an excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the AI capabilities in the NOW platform to manage events of client's Transform products and technical … days per week onsite) Pay - attractive daily rate (inside IR35) Skills Minimum Requirements: Extensive experience (typically 15+ years) in observability and automation technology, tools, service, process with a strong focus on management, effectiveness and architecture. Significant experience in observability and automation architecture and enterprise systems. Proven expertise in designing ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

Product Manager to lead key customer-facing digital journeys across web and mobile. You will shape product direction, prioritise delivery, and work closely with design, engineering, data, and business stakeholders to deliver measurable improvements for customers and the business. This is a hands-on role for someone comfortable working … backlog for a defined digital product area Identify customer and business problems and translate them into clear product opportunities Work cross-functionally with engineering, design, CX, and data teams to deliver outcomes Prioritise work based on value, effort, risk, and feasibility Use insight and data to improve self-serve ...

Nexus, MDS Director Class series, Brocade Switches and DCX Directors Storage Software Tools Minimum number of relevant years of experience:8-10 years Responsibilities: Design and implement - Networks/Firewalls/Service design/DR/Automation/Monitoring/Securities/Auditing so on. Work with … from Legacy hardware to latest. Work with business to identify and agree required migration. Organise application/Middleware/end user testing for migration. Design and implement Secure connectivity with Vendor platform for proactive support. Work with tools team to build enterprise dashboards using REST API and automatize ...

able to express ideas cleanly and concisely. Desirables TanStack Query Nest.js Integration Testing experience - Even better if this is Detox or Appium System/Service Design Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

with government standards and policy requirements. Key responsibilities include: Designing and iterating content for digital services within a large UK government organisation Applying content design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user … researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements, and best practice About You Essential experience: Proven experience working as a Content Designer within Central Government Strong knowledge of GDS, including hands-on experience with ...

Technical Administrator Purpose of Job Responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Technical Administrator Main duties and responsibilities Carry out a range of general office administrative support … administrative and IT systems. Assist in the collation of all relevant information required by the Home Ownership Unit. Technical Administrator Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record ...