20 of 20 Contract Service Design Jobs in London

Cleared Service Designer | Central Government | Up to £540 per day | Inside IR35 We are seeking an experienced SC Cleared Service Designer to join a high-profile Central Government programme on an initial 4-month contract . Working within a multidisciplinary agile team, you will play a key role … designing and improving end-to-end public services, ensuring they meet user needs, business objectives and GDS standards. Key Responsibilities Lead service design activities across complex digital and business transformation programmes. Map and design end-to-end services, identifying pain points, opportunities and improvements. Facilitate workshops with ...

Service Designer | Central Government Location: Remote Rate: Up to £569 per day (Inside IR35) Contract Length: 6 Months+ Clearance: SC Clearance The Opportunity We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced Service Designer to join … high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design and improve ...

Service Designer £420 per day | Inside IR35 | 12-Month Contract We are seeking an experienced Service Designer to join a major public sector digital transformation programme focused on the design and delivery of a high-profile mobile application . Working within a multidisciplinary agile team, you will … help design end-to-end services that meet user needs while aligning with GOV.UK Service Standards and Government Digital Service (GDS) best practice. Role Details Role: Service Designer Rate: £420 per day Contract Length: 12 months IR35 Status: Inside IR35 Sector: Public Sector Project: Mobile Application ...

medical research to improve disease prevention, diagnosis and treatment. We are looking for a Senior Product Designer who can work across UX and UI design , particularly in situations where requirements may be unclear, incomplete or evolving . You will use research, stakeholder input and design expertise to develop … product, research, content, behavioural science and engineering teams. You will be involved in designing participant invitation journeys , developing and testing prototypes, working with established design systems and applying accessibility and inclusive design principles. This is a 6-month contract offering hybrid/remote working ...

Service Designer Location: Remote Rate: £575/day Inside IR35 Duration: 3 month (extension likely) Clearance: Active SC Overview We're looking for an experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team on complex, user … centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government programmes that support critical public services. Key Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work collaboratively with ...

important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership of interaction design and prototyping activity within a multidisciplinary team. The successful candidate will be the lead specialist for interaction design and will play a key role … shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys and interactions based on user needs and evidence Create and iterate ...

Senior Business Service Designer £850-950 per day | Inside IR35 | SC Cleared | Initial 6 Months We're supporting a high-profile Recruitment Transformation Programme and are looking for an experienced Senior Business Service Designer to help shape the future of talent acquisition and hiring services. This role will … focus on redesigning recruitment processes, operating models and service journeys across the end-to-end hiring lifecycle, helping deliver a more effective experience for candidates, hiring managers and recruitment teams. Working closely with senior stakeholders across HR, Talent Acquisition, Finance and Operations, you'll lead discovery activities, facilitate workshops ...

large-scale medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer , you will be leading end-to-end product design, turning customer insight and complex journeys into intuitive digital experiences. This is a 6-month contract-based role offering hybrid/remote working options … salary of £70,000 and benefits. You will be responsible for: Leading UX and UI design throughout the product development lifecycle. Simplifying complex user journeys and service processes into clear, engaging experiences. Developing prototypes and conducting usability testing to inform design decisions. Working closely with Product, Engineering ...

multidisciplinary agile team, you will help shape and improve digital services by delivering high-quality user research and ensuring user needs are central to service design and delivery. Key Responsibilities Plan and conduct qualitative and quantitative user research activities. Carry out user interviews, usability testing, workshops and discovery … research. Analyse and synthesise research findings into clear, actionable insights. Communicate findings to product, design and delivery teams, as well as senior stakeholders. Produce user journeys, personas and other research artefacts where appropriate. Champion user-centred design and evidence-based decision making. Collaborate closely with Product Managers, Service ...

team, you will play a key role in designing intuitive, accessible and user-centred digital services that meet both user needs and Government Digital Service (GDS) standards. Key Responsibilities Lead interaction design activities across complex digital services and transformation programmes. Design clear, effective and accessible user journeys … workflows and interfaces. Create wireframes, prototypes and interaction patterns to test and communicate design concepts. Collaborate closely with User Researchers, Service Designers, Product Managers and Developers. Use research insights and data to inform design decisions and improve user outcomes. Contribute to the development and maintenance of design ...

experienced SC Cleared UX Designer to join a high-profile government digital transformation programme. Working within a multidisciplinary Agile team, you'll help design and deliver user-centred digital services that meet GDS standards and provide excellent user experiences. Key Responsibilities Lead UX design activities across complex digital … services and products. Create user journeys, wireframes, prototypes and interaction designs. Conduct and interpret user research to inform design decisions. Collaborate with User Researchers, Service Designers, Product Managers, Developers and Content Designers. Ensure services meet GDS standards, accessibility requirements and user needs. Facilitate workshops and stakeholder engagement sessions. ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

seeking an experienced Interaction Designer to join a multidisciplinary team delivering digital services within a government cyber policy portfolio. Working alongside User Researchers, Service Designers, Product Managers, Business Analysts, and Engineers, you will help design intuitive, accessible, and user-centred digital services that support critical public sector functions. … suited to candidates with strong GDS experience , who can confidently translate user needs into high-quality interaction designs within agile delivery environments. Key Responsibilities Design user-centred interactions for digital services, from discovery through to live Produce deliverables including wireframes, user flows, and prototypes Collaborate closely with User Researchers ...

Designer to join a major public sector digital transformation programme delivering user-centred, accessible services. Working within a multidisciplinary team, you will lead content design activities across complex digital services, ensuring content is clear, accessible and aligned with user needs. You will collaborate closely with designers, researchers, business analysts … stakeholders to create high-quality service content that meets Government standards and best practice. This role is ideal for a contractor with strong GDS experience who enjoys working on complex services with real-world impact. Key Responsibilities Design and deliver user-centred content across digital services and journeys ...

citizens. The successful candidate will bring strong experience delivering user research within Central Government or Defence environments, alongside a thorough understanding of Government Digital Service (GDS) standards and best practices. You'll work closely with multidisciplinary teams to ensure user needs drive product and service decisions throughout … delivery lifecycle. Key Responsibilities Plan, design and conduct user research across Discovery, Alpha, Beta and Live phases. Apply a range of qualitative and quantitative research methodologies, including interviews, usability testing, surveys and workshops. Collaborate with Product Managers, Service Designers, Business Analysts, Content Designers and Delivery teams. Analyse ...

working across: Platform consolidation & system migration Technology modernisation & integration Agentic AI & intelligent workflows Digital & business transformation AI governance Target Operating Model transformation Service design & customer experience You'll bring these workstreams together into a coherent roadmap, ensuring complex technology change delivers meaningful business outcomes. Why this role ...

researcher with strong experience operating within agile delivery environments, who is comfortable influencing stakeholders and translating user insights into actionable recommendations that drive service improvement. Contract Details Role: User Researcher Rate: £570 per day Engagement: Inside IR35 Duration: Initial 6-month contract Extension Potential: Likely extensions beyond the initial … months SC clearance must not expire within the next 3 years Demonstrable experience delivering GDS-aligned user research Strong understanding of the Government Service Standard and user-centred design principles Proven experience planning, conducting and analysing research across different stages of the product lifecycle Experience working within agile ...

will sit within a multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order … Control . Key Responsibilities Plan and conduct user research across digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable ...

Configuration Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This … fully remote opportunity for a HALO expert who can engage with stakeholders, gather requirements, design solutions and configure services within HALO ITSM. You will play a key role in delivering service improvements across multiple business departments. The Role As the HALO ITSM Configuration Specialist, you will ...

Cleared Service Designer Central Government Up to £540 per day Inside IR35 We are seeking an experienced SC Cleared Service Designer to join a high-profile Central Government programme on an initial 4-month contract . Working within a multidisciplinary agile team, you will play a key role ...