Service Design Contract Job Trends in London

Service Design
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 198 250 191
Rank change year-on-year +52 -59 +52
Contract jobs citing Service Design 196 136 232
As % of all contract jobs in London 1.36% 0.90% 1.23%
As % of the Processes & Methodologies category 1.49% 1.00% 1.38%
Number of daily rates quoted 158 88 183
10th Percentile £363 £413 £428
25th Percentile £425 £468 £500
Median daily rate (50th Percentile) £525 £525 £575
Median % change year-on-year - -8.70% -0.86%
75th Percentile £634 £617 £700
90th Percentile £700 £700 £738
England median daily rate £536 £538 £575
% change year-on-year -0.33% -6.43% -
Number of hourly rates quoted 3 1 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £31.49 £33.75 -
Median % change year-on-year -6.70% - -
75th Percentile £63.25 - -
90th Percentile £82.30 - -
England median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
London

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 13,143 13,541 16,856
As % of all contract IT jobs advertised in London 91.39% 90.10% 89.44%
Number of daily rates quoted 8,651 8,710 12,087
10th Percentile £350 £350 £350
25th Percentile £425 £450 £458
Median daily rate (50th Percentile) £526 £550 £565
Median % change year-on-year -4.45% -2.65% -4.24%
75th Percentile £650 £675 £688
90th Percentile £760 £800 £790
England median daily rate £505 £525 £545
% change year-on-year -3.81% -3.67% -0.91%
Number of hourly rates quoted 238 164 235
10th Percentile £18.17 £18.03 £18.50
25th Percentile £24.65 £23.80 £21.38
Median hourly rate £31.00 £36.00 £34.00
Median % change year-on-year -13.90% +5.88% -11.39%
75th Percentile £50.88 £54.06 £60.00
90th Percentile £66.80 £80.75 £74.50
England median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +23.61%

Service Design
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in London.

Service Design job vacancy trend in London

Service Design
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Design.

Contractor daily rate distribution trend for jobs in London citing Service Design

Service Design
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Design in London over the 6 months to 20 December 2025.

Daily rate histogram for Service Design in London

Service Design
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Design.

Contractor hourly rate distribution trend for jobs in London citing Service Design

Service Design
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Design in London over the 6 months to 20 December 2025.

Hourly rate histogram for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +2 21 £550 -4.35% 1
South London -10 3 £575 +4.97%
West London - 3 - - 5
East London +1 2 £495 +3.13% 1
Service Design
England

Service Design
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (4.08%) Confluence
2 1 (0.51%) Appian
2 1 (0.51%) SharePoint
Applications
1 7 (3.57%) Sketch
2 6 (3.06%) Adobe XD
3 5 (2.55%) Trello
4 3 (1.53%) InVision
5 2 (1.02%) Adobe After Effects
5 2 (1.02%) MS Visio
5 2 (1.02%) Spreadsheet
6 1 (0.51%) Chatbot
6 1 (0.51%) Zeplin
Business Applications
1 4 (2.04%) Dynamics CRM
1 4 (2.04%) SAP S/4HANA
2 3 (1.53%) Oracle EBS
2 3 (1.53%) Oracle Payroll
2 3 (1.53%) Remedy ITSM
3 2 (1.02%) Salesforce CRM
Cloud Services
1 23 (11.73%) Figma
2 14 (7.14%) Miro
3 12 (6.12%) Azure
4 6 (3.06%) Azure DevOps
5 4 (2.04%) AWS
5 4 (2.04%) Power Platform
6 2 (1.02%) Asana
6 2 (1.02%) ChatGPT
6 2 (1.02%) GitHub
6 2 (1.02%) Microsoft 365
6 2 (1.02%) SaaS
7 1 (0.51%) Azure AKS
7 1 (0.51%) Azure Data Factory
7 1 (0.51%) Azure Synapse Analytics
7 1 (0.51%) Dynamics 365
7 1 (0.51%) GitHub Actions
7 1 (0.51%) Google Gemini
7 1 (0.51%) IaaS
7 1 (0.51%) Microsoft Copilot
7 1 (0.51%) Microsoft Purview
Communications & Networking
1 9 (4.59%) LAN
1 9 (4.59%) WAN
2 1 (0.51%) DNS
2 1 (0.51%) Internet
Database & Business Intelligence
1 2 (1.02%) Power BI
2 1 (0.51%) Data Lake
2 1 (0.51%) Metadata
2 1 (0.51%) PostgreSQL
2 1 (0.51%) Relational Database
Development Applications
1 21 (10.71%) JIRA
2 7 (3.57%) Axure RP
3 3 (1.53%) GitLab
4 2 (1.02%) Jenkins
5 1 (0.51%) Cucumber
5 1 (0.51%) Cypress.io
5 1 (0.51%) Postman
5 1 (0.51%) REST Assured
5 1 (0.51%) Selenium
5 1 (0.51%) Zephyr
General
1 75 (38.27%) Public Sector
2 62 (31.63%) Social Skills
3 31 (15.82%) Finance
4 20 (10.20%) Analytical Skills
5 17 (8.67%) Influencing Skills
6 16 (8.16%) Banking
7 10 (5.10%) Local Government
8 7 (3.57%) Inclusion and Diversity
9 6 (3.06%) Marketing
9 6 (3.06%) Retail
10 4 (2.04%) Legal
10 4 (2.04%) Organisational Skills
10 4 (2.04%) Police
11 2 (1.02%) Digital Health
11 2 (1.02%) Digital Healthcare
11 2 (1.02%) Financial Institution
11 2 (1.02%) Presentation Skills
11 2 (1.02%) Retail Banking
11 2 (1.02%) Social Science
12 1 (0.51%) Law
Job Titles
1 84 (42.86%) Designer
2 71 (36.22%) Service Designer
3 30 (15.31%) Senior
4 26 (13.27%) Analyst
5 21 (10.71%) Business Analyst
6 19 (9.69%) Lead
7 16 (8.16%) Senior Designer
7 16 (8.16%) Senior Service Designer
8 15 (7.65%) Architect
8 15 (7.65%) User Researcher
9 13 (6.63%) UX Designer
10 8 (4.08%) UX Service Designer
11 7 (3.57%) Network Architect
11 7 (3.57%) Senior Analyst
11 7 (3.57%) Senior Business Analyst
12 6 (3.06%) Service Transition Leader
13 5 (2.55%) Digital Designer
13 5 (2.55%) Service Manager
14 4 (2.04%) Consultant
14 4 (2.04%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (2.55%) HTML
2 4 (2.04%) Spring
2 4 (2.04%) Spring Boot
3 3 (1.53%) CSS
3 3 (1.53%) OAuth
3 3 (1.53%) Oracle Fusion
4 2 (1.02%) Framer.js
4 2 (1.02%) Kafka
4 2 (1.02%) Lightning Web Components
4 2 (1.02%) OAuth2
4 2 (1.02%) OpenID
5 1 (0.51%) AngularJS
5 1 (0.51%) Middleware
5 1 (0.51%) Playwright
5 1 (0.51%) React
5 1 (0.51%) REST
5 1 (0.51%) RESTful
5 1 (0.51%) SAML
5 1 (0.51%) VML
Miscellaneous
1 14 (7.14%) NHS
2 11 (5.61%) Product Ownership
3 8 (4.08%) Legacy Systems
4 6 (3.06%) AI Agents
5 3 (1.53%) Management Information System
5 3 (1.53%) Onboarding
6 2 (1.02%) Analytical Mindset
6 2 (1.02%) Augmented Reality
6 2 (1.02%) Distributed Systems
6 2 (1.02%) PMI
6 2 (1.02%) Virtual Reality
7 1 (0.51%) Cloud Native
7 1 (0.51%) e-Learning
7 1 (0.51%) Greenfield Project
7 1 (0.51%) Hybrid Cloud
7 1 (0.51%) Mobile App
7 1 (0.51%) Private Cloud
7 1 (0.51%) Public Cloud
7 1 (0.51%) SCORM
7 1 (0.51%) Team-Oriented Environment
Processes & Methodologies
1 80 (40.82%) Agile
2 70 (35.71%) User Research
3 51 (26.02%) User Experience
4 45 (22.96%) User-Centered Design (UCD)
5 44 (22.45%) Stakeholder Engagement
6 40 (20.41%) Journey Map
7 38 (19.39%) Workshop Facilitation
8 35 (17.86%) UX Design
9 29 (14.80%) Continuous Improvement
9 29 (14.80%) Roadmaps
10 27 (13.78%) ITIL
10 27 (13.78%) Stakeholder Management
11 24 (12.24%) Problem-Solving
12 23 (11.73%) AI
12 23 (11.73%) Decision-Making
12 23 (11.73%) Prototyping
12 23 (11.73%) Service Delivery
13 19 (9.69%) Design Thinking
13 19 (9.69%) Service Management
14 18 (9.18%) Usability Testing
Programming Languages
1 7 (3.57%) Java
2 3 (1.53%) SQL
3 2 (1.02%) C#
3 2 (1.02%) Kotlin
3 2 (1.02%) Scala
4 1 (0.51%) JavaScript
Qualifications
1 48 (24.49%) Security Cleared
2 39 (19.90%) SC Cleared
3 12 (6.12%) Degree
3 12 (6.12%) DV Cleared
4 9 (4.59%) ITIL Certification
5 5 (2.55%) BPSS Clearance
6 2 (1.02%) MCP
6 2 (1.02%) PMI Certification
7 1 (0.51%) Computer Science Degree
7 1 (0.51%) CSPO
7 1 (0.51%) CTC Cleared
Quality Assurance & Compliance
1 28 (14.29%) Accessibility
2 8 (4.08%) WCAG
3 5 (2.55%) QA
4 2 (1.02%) Actionable Recommendations
4 2 (1.02%) California Consumer Privacy Act
4 2 (1.02%) COBIT
4 2 (1.02%) Data Quality
4 2 (1.02%) GDPR
5 1 (0.51%) GRC
5 1 (0.51%) SLA
5 1 (0.51%) Software Quality Assurance
System Software
1 3 (1.53%) Docker
Systems Management
1 3 (1.53%) Kubernetes
1 3 (1.53%) Terraform
2 2 (1.02%) Ansible
3 1 (0.51%) Grafana
3 1 (0.51%) Prometheus
3 1 (0.51%) Single Sign-On
Vendors
1 10 (5.10%) Microsoft
2 8 (4.08%) Adobe
3 5 (2.55%) SAP
3 5 (2.55%) ServiceNow
4 4 (2.04%) OneLogin
4 4 (2.04%) Oracle
5 3 (1.53%) Remedy
6 2 (1.02%) Google
6 2 (1.02%) Palantir
6 2 (1.02%) Qualtrics
6 2 (1.02%) Salesforce
6 2 (1.02%) UiPath
7 1 (0.51%) Avaloq
7 1 (0.51%) BMC
7 1 (0.51%) CyberArk
7 1 (0.51%) Dynatrace
7 1 (0.51%) Red Hat
7 1 (0.51%) Workday